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Old 07-02-2021
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Default PayPal temporary limited! how to refund ?

My US PayPal temporary turned limited and refund can not be issued. One of my buyer asking for a refund. How can I issue it manually without connecting to customer support? Thanks all in advance.
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Default Re: PayPal temporary limited! how to refund ?

Usually the only thing you can do when limited is to refund, but sometimes it may not be allowed. Tell you customer to open a dispute, escalate it to a claim, and PP will refund him in due time.
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Old 07-04-2021
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Default Re: PayPal temporary limited! how to refund ?

Quote:
Originally Posted by letitgo View Post
How can I issue it manually without connecting to customer support? Thanks all in advance.
ixxx is correct. Otherwise, you will have to manually connect to customer support
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Default Re: PayPal temporary limited! how to refund ?

Quote:
Originally Posted by letitgo View Post
My US PayPal temporary turned limited and refund can not be issued. One of my buyer asking for a refund. How can I issue it manually without connecting to customer support? Thanks all in advance.
Odd, you should have been able to do a refund directly from the eBay side at least.

If not then ask the buyer to open a dispute.
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