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We can’t confirm it is you
 

Hello everyone, i am facing this problem. I am using 4G with real phone, real information to register Paypal. However, after few days I logged back, they always ask me for phone verification. I own those phones and got the code from Paypal but after I write down the code, it still appears the message: ‘We can’t confirm…’. My question is: Is the problem from my IP (because it is 4G from my phone, so it changes every time I login) or is this the problem from my device? (I doubt Paypal can check my device).

Any answer would be highly appreciated.

Re: We can’t confirm it is you
 

is this a USA account?

Re: We can’t confirm it is you
 

No, this is Vietnamese accounts

Re: We can’t confirm it is you
 

You should set up 2 factor authentication with a APP and create security questions. Then PayPal will always think it’s you no matter what IP you’re loggin in from

Re: We can’t confirm it is you
 

If it's an IP you've always used since the beginning I highly doubt it's the cause.

It's possible that you accidently cleared out the cookies?

Re: We can’t confirm it is you
 

I have 2FA, but it still requires phone verification. However, after i write the verification code, it still can’t confirm and don’t let me login

Re: We can’t confirm it is you
 

I’m thinking the reason is at the IP, because i use 4G mobile to loggin, so the IP always change when i login. Regarding the cookie, i am using antidetect browser, and the browser saves my cookie, so the reason shouldn’t be the cookie. Is there any way they can detect my device? Because I register many accounts on antidetect browser on the same device

Re: We can’t confirm it is you
 

It maybe the anti detect browser and ip constantly changing. You should wait like 3 days and try again. These websites have bots now that detect anti detect browsers and will block you.

Try this website and see your disguise score https://whoer.net/

If it’s anything other than 100% you will be blocked because you look like a bot/hacker

Re: We can’t confirm it is you
 

It always show 100%, but i still meets the same problem. I tried to register on a normal device and the problem is solved. I think someway Paypal detected my antidetect browser.

Re: We can’t confirm it is you
 

I guess the fingerprint of your browser was already blacklisted or something unusual changed on it. Paypal bots are very clever these days.
I'm happy you finally managed to login.
which antidetect browser were you using?

Re: We can’t confirm it is you
 

I use Incogniton. May i know how you can manage your multi accounts?

Re: We can’t confirm it is you
 

It's also good. I use mostly LS.

Re: We can’t confirm it is you
 

The best way to manage multiple accounts is different Users on Windows. This is the most smoothest way. I would not trust anything like VMware, VPS, Multilogin and Antidetect Browsers to spoof fingerprints. It’s 2022 And PayPal Security is getting stronger and stronger. That way was good a few years ago but the fraudsters and hackers messed it up for everyone.

Re: We can’t confirm it is you
 

Seems that something changes in your browser every time you log in. You've mentioned you are using antidetect browser, does it keep CanvasID and other fingerprinsts constant and unique, or changes it every time you use it? If so, you need something that keeps them constant.

Re: We can’t confirm it is you
 

Second this - smooth and simple for PP

Re: We can’t confirm it is you
 

What is LS? Can you please more detail?

Re: We can’t confirm it is you
 

Thanks for your information. Because of the development of technology in antidetect browser, so i forgot this classic method. I’ll definitely give it a try.

Re: We can’t confirm it is you
 

Are you using the same method for managing PP?

Re: We can’t confirm it is you
 

the 4G IP you are using is fine.

So ou aren't using a normal browser like firefox and chrome?
That could be the problem instead

Re: We can’t confirm it is you
 

Yes - and helps that PP isnt being used for eb currently