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  #1  
Old 02-07-2022
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Default We can’t confirm it is you

Hello everyone, i am facing this problem. I am using 4G with real phone, real information to register Paypal. However, after few days I logged back, they always ask me for phone verification. I own those phones and got the code from Paypal but after I write down the code, it still appears the message: ‘We can’t confirm…’. My question is: Is the problem from my IP (because it is 4G from my phone, so it changes every time I login) or is this the problem from my device? (I doubt Paypal can check my device).

Any answer would be highly appreciated.
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  #2  
Old 02-07-2022
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Default Re: We can’t confirm it is you

is this a USA account?
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  #3  
Old 02-08-2022
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Default Re: We can’t confirm it is you

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Originally Posted by SaiJin View Post
is this a USA account?
No, this is Vietnamese accounts
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  #4  
Old 02-08-2022
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Default Re: We can’t confirm it is you

You should set up 2 factor authentication with a APP and create security questions. Then PayPal will always think it’s you no matter what IP you’re loggin in from
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  #5  
Old 02-08-2022
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Default Re: We can’t confirm it is you

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Originally Posted by Thanh5689 View Post
No, this is Vietnamese accounts
If it's an IP you've always used since the beginning I highly doubt it's the cause.

It's possible that you accidently cleared out the cookies?
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  #6  
Old 02-09-2022
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Default Re: We can’t confirm it is you

Quote:
Originally Posted by Roy3805 View Post
You should set up 2 factor authentication with a APP and create security questions. Then PayPal will always think it’s you no matter what IP you’re loggin in from
I have 2FA, but it still requires phone verification. However, after i write the verification code, it still can’t confirm and don’t let me login
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  #7  
Old 02-09-2022
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Default Re: We can’t confirm it is you

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Originally Posted by SaiJin View Post
If it's an IP you've always used since the beginning I highly doubt it's the cause.

It's possible that you accidently cleared out the cookies?
I’m thinking the reason is at the IP, because i use 4G mobile to loggin, so the IP always change when i login. Regarding the cookie, i am using antidetect browser, and the browser saves my cookie, so the reason shouldn’t be the cookie. Is there any way they can detect my device? Because I register many accounts on antidetect browser on the same device
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  #8  
Old 02-09-2022
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Default Re: We can’t confirm it is you

It maybe the anti detect browser and ip constantly changing. You should wait like 3 days and try again. These websites have bots now that detect anti detect browsers and will block you.

Try this website and see your disguise score https://whoer.net/

If it’s anything other than 100% you will be blocked because you look like a bot/hacker
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  #9  
Old 02-11-2022
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Default Re: We can’t confirm it is you

Quote:
Originally Posted by Roy3805 View Post
It maybe the anti detect browser and ip constantly changing. You should wait like 3 days and try again. These websites have bots now that detect anti detect browsers and will block you.

Try this website and see your disguise score https://whoer.net/

If it’s anything other than 100% you will be blocked because you look like a bot/hacker
It always show 100%, but i still meets the same problem. I tried to register on a normal device and the problem is solved. I think someway Paypal detected my antidetect browser.
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  #10  
Old 02-11-2022
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Default Re: We can’t confirm it is you

Quote:
Originally Posted by Thanh5689 View Post
It always show 100%, but i still meets the same problem. I tried to register on a normal device and the problem is solved. I think someway Paypal detected my antidetect browser.
I guess the fingerprint of your browser was already blacklisted or something unusual changed on it. Paypal bots are very clever these days.
I'm happy you finally managed to login.
which antidetect browser were you using?
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  #11  
Old 02-12-2022
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Default Re: We can’t confirm it is you

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Originally Posted by @NasterXchange View Post
I guess the fingerprint of your browser was already blacklisted or something unusual changed on it. Paypal bots are very clever these days.
I'm happy you finally managed to login.
which antidetect browser were you using?
I use Incogniton. May i know how you can manage your multi accounts?
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  #12  
Old 02-12-2022
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Default Re: We can’t confirm it is you

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Originally Posted by Thanh5689 View Post
I use Incogniton. May i know how you can manage your multi accounts?
It's also good. I use mostly LS.
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  #13  
Old 02-13-2022
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Default Re: We can’t confirm it is you

Quote:
Originally Posted by Thanh5689 View Post
I use Incogniton. May i know how you can manage your multi accounts?
The best way to manage multiple accounts is different Users on Windows. This is the most smoothest way. I would not trust anything like VMware, VPS, Multilogin and Antidetect Browsers to spoof fingerprints. It’s 2022 And PayPal Security is getting stronger and stronger. That way was good a few years ago but the fraudsters and hackers messed it up for everyone.
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  #14  
Old 02-13-2022
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Default Re: We can’t confirm it is you

Seems that something changes in your browser every time you log in. You've mentioned you are using antidetect browser, does it keep CanvasID and other fingerprinsts constant and unique, or changes it every time you use it? If so, you need something that keeps them constant.
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  #15  
Old 02-13-2022
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Default Re: We can’t confirm it is you

Quote:
Originally Posted by Roy3805 View Post
The best way to manage multiple accounts is different Users on Windows. This is the most smoothest way. I would not trust anything like VMware, VPS, Multilogin and Antidetect Browsers to spoof fingerprints. It’s 2022 And PayPal Security is getting stronger and stronger. That way was good a few years ago but the fraudsters and hackers messed it up for everyone.
Second this - smooth and simple for PP
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  #16  
Old 02-13-2022
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Default Re: We can’t confirm it is you

Quote:
Originally Posted by @NasterXchange View Post
It's also good. I use mostly LS.
What is LS? Can you please more detail?
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  #17  
Old 02-13-2022
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Default Re: We can’t confirm it is you

Quote:
Originally Posted by Roy3805 View Post
The best way to manage multiple accounts is different Users on Windows. This is the most smoothest way. I would not trust anything like VMware, VPS, Multilogin and Antidetect Browsers to spoof fingerprints. It’s 2022 And PayPal Security is getting stronger and stronger. That way was good a few years ago but the fraudsters and hackers messed it up for everyone.
Thanks for your information. Because of the development of technology in antidetect browser, so i forgot this classic method. I’ll definitely give it a try.
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  #18  
Old 02-13-2022
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Default Re: We can’t confirm it is you

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Originally Posted by rsot View Post
Second this - smooth and simple for PP
Are you using the same method for managing PP?
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  #19  
Old 02-13-2022
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Default Re: We can’t confirm it is you

Quote:
Originally Posted by Thanh5689 View Post
I’m thinking the reason is at the IP, because i use 4G mobile to loggin, so the IP always change when i login. Regarding the cookie, i am using antidetect browser, and the browser saves my cookie, so the reason shouldn’t be the cookie. Is there any way they can detect my device? Because I register many accounts on antidetect browser on the same device
the 4G IP you are using is fine.

So ou aren't using a normal browser like firefox and chrome?
That could be the problem instead
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  #20  
Old 02-14-2022
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Default Re: We can’t confirm it is you

Quote:
Originally Posted by Thanh5689 View Post
Are you using the same method for managing PP?
Yes - and helps that PP isnt being used for eb currently
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