2fa device authentication rejected - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > PayPal Talk

PayPal Talk PayPal Forums. General issues related to PayPal.

Reply
 
Thread Tools
  #1  
Old 03-17-2022
Junior Member
 
Join Date: Nov 2019
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 25%
iTrader: (0)
Default 2fa device authentication rejected

Whenever I attempt to log into an account using a 2fa device I get the following message:
"We're sorry, we can't log you in. Contact Customer Service for more help, or try logging in again."
This happens for ALL new accounts I create, IP/country/browser/account details does not matter. It happens every single time.

If I on the other hand have added a phone number as a backup device then I can log in using that just fine (2fa auth device is the only problem).

I have accounts from last year to which I can add and authenticate with 2fa without any issues, so it only seems to happen with new accounts.

Surely I can't be the only one experiencing this?
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 03-17-2022
SaiJin's Avatar
Super Moderator
 
Join Date: Jul 2008
Posts: 15,960
Thanks: 322
Thanked 2,547 Times in 2,200 Posts
Activity: 53%
Longevity: 91%
iTrader: (2)
Default Re: 2fa device authentication rejected

WHat's the 2FA option you selected on these accounts?
Reply With Quote
  #3  
Old 03-17-2022
Junior Member
Threadstarter  
 
Join Date: Nov 2019
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 25%
iTrader: (0)
Default Re: 2fa device authentication rejected

Quote:
Originally Posted by SaiJin View Post
WHat's the 2FA option you selected on these accounts?
2fa app - they supply a QR and you input a code.
Reply With Quote
  #4  
Old 03-17-2022
Junior Member
 
Join Date: Apr 2020
Posts: 66
Thanks: 66
Thanked 5 Times in 4 Posts
Activity: 3%
Longevity: 23%
iTrader: (0)
Default Re: 2fa device authentication rejected

which app you're using for 2fa?
Reply With Quote
  #5  
Old 03-18-2022
Junior Member
 
Join Date: Mar 2022
Posts: 5
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 12%
iTrader: (0)
Default Re: 2fa device authentication rejected

Not sure if 2fa is the problem for me (described it here) but I did set it up as well (Google 2fa app)
My message was different though, it said "can't verify it's you" even though I already used 2fa pass

Could this be because the phone number is no longer being available? (10 min disposable) So, like, it'll ask for BOTH 2fa code AND phone number sms ANYWAY? Even though there is 2fa set up
Reply With Quote
  #6  
Old 03-22-2022
Senior Member
 
Join Date: Dec 2021
Posts: 968
Thanks: 73
Thanked 180 Times in 156 Posts
Activity: 0%
Longevity: 13%
iTrader: (0)
Default Re: 2fa device authentication rejected

Only newly setup accounts you can’t log in for awhile. PayPal will then ask let’s confirm your identity. The phone number isn’t registered in their system yet. And when you type the number it says sorry can’t use this number. So it’s best to create a PayPal and let it sit for like 1 month if possible. To let that phone number register until you build cookies and history
Reply With Quote
Reply




Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Paypal authentication?? a999 PayPal Talk 4 01-19-2021 03:42 PM
Authentication Required arshavin PayPal Talk 10 10-25-2020 10:44 AM
Etsy, anyone using an authentication app? chicagoIL Etsy Discussions 2 03-13-2020 06:28 PM


Aspkin Group

All times are GMT -5. The time now is 01:00 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58