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Strange payment arrived with no details at all..
 

Can somebody explain what was done here:

Agreed to have a deal with costumer and he sent a payment by paypal. But payment has no details in it!

-The should be users name-surname but instead of name is written "ACTION".

-If pp buyer has no profile picture then on seller end there is icon with first letters of name and surname of the buyer: like for example "AB" or "CD" or etc. This payment does NOT show first letters- but there is some kind schematic icon of the "shop" - looks like a shop at least, and looks like paypal icon.

-There is no adress or any data in it: looks like "friends and family" type transfer but even with a less data. There is no details what the payment was for - simply nothing.

-In "contact info" corner there is senders email adress and above it "Message ACTION" button. Which literally says "Message ACTION". There should be "Message NAME SURNAME" but instead NAME SURNAME there is "ACTION" as a name.

-If to click on that "Message ACTION" it opens a chat page which drops error that this user can not be contacted. It does not say the user not found or etc - it just abstractly says that this user can not be contacted.

-Googled the email provided in contacts and looks like legit person in USA.

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So what is this and how it was done??? My thoughts are about one of two scenarios:
1. maybe my email was add to some kind third-party service which does a pay-outs to its users and it was requested to send a payout to my paypal for the sum which we agreed on?
2. maybe it was used some kind cash machine which allows to top-up paypal balances? Seen thous in few countries but never used and do not know are they still exist.

Or is there some other options?? Any ideas how this payment was sent to me? Because it is clearly not a user-to-user payment.

SCREENSHOT:
https://i.ibb.co/7tJVG6V/payment-question.jpg

Re: Strange payment arrived with no details at all..
 

its probably a refund for something?

Re: Strange payment arrived with no details at all..
 

did you log into your paypal account and find this payment?
is it really from Paypal?

Re: Strange payment arrived with no details at all..
 

YES, it was legit payment - money dropped into my balance and this is what i see in my account. It was payment for the order - not a refund or something. It arrived last month, money was withdrawn, order processed, but still curious what a heck is this anyway.. Any ideas anyone?

Re: Strange payment arrived with no details at all..
 

why not pass it onto Paypal and let them figure it out,could be a software problem

Re: Strange payment arrived with no details at all..
 

true but gamble nonetheless - possibility of pp causing issue on OP's own account - even more so

Re: Strange payment arrived with no details at all..
 

The shop icon indicates a business account and so a business name is used and business accounts can still send friends and family payments.

Re: Strange payment arrived with no details at all..
 

and can still have issues for repeatedly doing so

Re: Strange payment arrived with no details at all..
 

Please take a look at my screenshot in first post. So this payment was sent from BUSINESS account as a friends and family transaction? So why when clicking on "message" it says this user can not be contacted?