Anyone else experience this?

juan1one · #1 07-25-2023

Hello, I tried logging in my PayPal account and entered the correct password as I have been using it for a month now. But I get the error some of your info isn't correct. Please try again. I tried forgetting the password but I get the error saying sorry we couldn't confirm it's you. Anyone can help me with this problem?

rsot · #2 07-26-2023

feels as if your pp is in the process of being closed...have you tried a different browser?

Icecolder2 · #3 07-27-2023

Happens quite a lot if in last 24h you loged in to many times. I noticed the same with my accounts - log in numerous times during the day, do several payments, send several invoices and so on and at the end of the day you get locked saying we can not confirm its you. Usually waiting for a 24-48 h helps and it returns back to normal by itself.

rsot · #4 07-27-2023

Nice experience Icecolder2 - hopefully similar situation for the OP

**SaiJin** · #5 07-27-2023

You shouldn't keep trying. Let it rest for a day and try again once or twice.

do NOT keep trying.

juan1one · #6 07-27-2023

Thank you for your answers!

degsey69 · #7 07-28-2023

This is usual for PayPal if you log in on a PC, have you tried using their phone app as that always works.

rsot · #8 07-28-2023

Quote:

Originally Posted by degsey69

This is usual for PayPal if you log in on a PC, have you tried using their phone app as that always works.

just be sure to not login to different accounts using the app - dangerous for link purposes