My PayPal account has received a limitation need help please

[Rodney123]

Hello I have received a message from PayPal saying this message below can this limitation be lifted by giving PayPal what they are asking for? This message is from my email address.


We need some information from you.


Why do we need this information?

We've noticed suspicious activity on a bank account added to your PayPal account. To confirm that you're the owner of the bank account, we need you to confirm your identity.
We've also temporarily limited certain features in your PayPal account.
Currently, you won't be able to:
Make a payment
Withdraw money

[hotadvice]

give them what they want then

[Rosanna]

Is this a stealth account?

[Rodney123]

Originally Posted by Rosanna

Is this a stealth account?

Yes it’s a stealth account I made it myself, will I get access to the money if I give them what they asked for?

Does that mean I will have to buy the things from here from a verified seller?

Thanks.

[murdered_by_ebay]

what exactly do they want you to send?

[JamesNorth101]

Originally Posted by Rodney123

Yes it’s a stealth account I made it myself, will I get access to the money if I give them what they asked for?

Does that mean I will have to buy the things from here from a verified seller?

Thanks.

Ypu will have to add in what they need

They then review it and remove the limitation

[Rodney123]

Originally Posted by murdered_by_ebay

what exactly do they want you to send?

We need some information from you

We've noticed some unusual activity with the bank account linked to your PayPal account. To help keep you and the PayPal community secure, we need to understand this activity better.

To help keep your account secure, we've also limited certain features in your account. You'll be able to regain access to these features once you've provided the information we've requested.

[Rodney123]

Originally Posted by JamesNorth101

Ypu will have to add in what they need

They then review it and remove the limitation

Will they remove the limitation for sure?

I will buy the stuff they need if it works.

[agent006140]

Originally Posted by Rodney123

Will they remove the limitation for sure?

if bank is the only problem,once verified,it should remove limitation.

[Rodney123]

Originally Posted by agent006140

if bank is the only problem,once verified,it should remove limitation.

I haven’t got a bank account on there I’m not sure why they said the below.

We've noticed some unusual activity with the bank account linked to your PayPal account.

[Rodney123]

Why did they mention bank account I haven’t got a bank account even linked on my PayPal and I didn’t even try to link a bank account so this doesn’t make no sense to me.

[murdered_by_ebay]

what exactly are they asking to upload?

if you did not have a bank how did you withdraw the funds?

[Rodney123]

Originally Posted by murdered_by_ebay

what exactly are they asking to upload?

if you did not have a bank how did you withdraw the funds?

How do I upload a picture on here so I can show you what they want for proof?

From stealth PayPal to my real PayPal that’s how I withdraw.

[Rodney123]

I just need help to get my money if someone can help me please PM me or post on this thread please thank you for your replies so far peeps.

And only verified sellers I will get help from on here.

[agent006140]

This sounds like a canned response,suspicious activity related to your bank account.
You said you link no bank but send the money to your real account?
Is it for goods and services or friend and family which you pay no Paypal fee?
and how did you get the money out of the real Paypal account?

[agent006140]

Originally Posted by murdered_by_ebay

what exactly are they asking to upload?

if you did not have a bank how did you withdraw the funds?

besides sending it to another Paypal account,I believe you can use a Paypal MC card and move the money there,and it will go to a bank account,cant recall the name of the bank ,US only

[murdered_by_ebay]

Originally Posted by agent006140

besides sending it to another Paypal account,I believe you can use a Paypal MC card and move the money there,and it will go to a bank account,cant recall the name of the bank ,US only

most likely the account was limited due to absence of withdrawal methods and he was probably sending all his turnover to his other account as friends/family

now paypal are likely asking to upload ID and proof of address

[Rodney123]

Originally Posted by agent006140

This sounds like a canned response,suspicious activity related to your bank account.
You said you link no bank but send the money to your real account?
Is it for goods and services or friend and family which you pay no Paypal fee?
and how did you get the money out of the real Paypal account?

I haven’t tried linking any bank account on the stealth PayPal account or vcc so I’m not sure why they are saying suspicious activity related to your bank account.

Yes I send all the money to my real PayPal account using F&F option all the time and I withdraw the money using my real PayPal sending money straight to bank account, so it could be that I’m not sure why they’re saying it’s because of suspicious bank activity that part I don’t understand.

[Rodney123]

Originally Posted by murdered_by_ebay

most likely the account was limited due to absence of withdrawal methods and he was probably sending all his turnover to his other account as friends/family

now paypal are likely asking to upload ID and proof of address

They are asking for this proof below.


Upload a photo ID

Provide credit card statement

Confirm a bank account

Submit your bank statement

Provide more information on your
transaction(s)

[murdered_by_ebay]

Originally Posted by Rodney123

They are asking for this proof below.


Upload a photo ID

Provide credit card statement

Confirm a bank account

Submit your bank statement

Provide more information on your
transaction(s)

limitation likely occurred because the funds were not withdrawn but only moved to another account , use credit card and bank account from a high street bank

how much is the frozen balance?

[agent006140]

why not ask them,tell them you have not linked a bank account because you do not have one,but my friend (the real account) does ,thats why I am sending $$ to him and he will pay my bills with his check book?He is my cousin !

[Rodney123]

Originally Posted by murdered_by_ebay

limitation likely occurred because the funds were not withdrawn but only moved to another account , use credit card and bank account from a high street bank

how much is the frozen balance?

£543 is frozen