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Buyer filed claim but left positive feedback on eBay
 

I had a buyer that already left positive feedback on a transaction. A week later, filed a not as described claim. After escalating it to a PayPal claim and stating I will issue a full refund after the item is returned, I called PayPal and asked if I could add to the claim the buyer already left positive feedback, "item as described".

Will PayPal look at that and has anyone else had this problem? Which way did PayPal favor?

Pa yp al will care about buyer satisfaction than just positive feedback. They will offer the option of return for full refund sadly. All the best.

Thanks for the info.