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-   -   buyer open a dispute and he never reply again... (https://www.aspkin.com/forums/paypal-talk/28890-buyer-open-dispute-he-never-reply-again.html)

tszyuenc 03-06-2011 01:08 AM

buyer open a dispute and he never reply again...
 
a buyer open a dispute and ask for refund. i reply him saying that i can issue a refund after he return the item. but since then he never reply me.
i think this doesnt happen a lot because buyer know they alway win if they open a dispute. i hv no idea why he stop reply me anymore. so im wondering wts gonna happen if he still not reply. he open the dispute on 2/14/2011, its almost 1month.
also wt should i do? should i just wait? and will the dispute just jrop by itself ?

unkown5454 03-06-2011 01:35 AM

The date should be posted somewhere in the dispute, but after 20 or 30 days with no response, it should automatically close. Hopefully some others can confirm as well, but I am almost 100% positive on this.

tszyuenc 03-06-2011 01:51 AM

thanks! i hope he forget about this and let it go LOL

tszyuenc 03-06-2011 01:52 AM

Quote:

Originally Posted by unkown5454 (Post 209458)
The date should be posted somewhere in the dispute, but after 20 or 30 days with no response, it should automatically close. Hopefully some others can confirm as well, but I am almost 100% positive on this.

can he open again after this dispute close??

Imback2010 03-06-2011 02:14 AM

Nope once a dispute is closed, Then you win !!


LOL i think the time frame is 40 days

unkown5454 03-06-2011 02:18 AM

Correct. They only get one chance to open a dispute.

mine 03-06-2011 08:06 AM

Incorrect. Even after the dispute has been closed the other person can call Paypal and give them a reason for reopening it. This has happened to me on several occasions.

gemma76 03-06-2011 01:03 PM

I had this happen on one of my old accounts. Got sick of waiting for the buyer to make up his mind, so escalated it myself. 10 minutes later Ebay closed the case.

tszyuenc 03-07-2011 02:02 AM

Quote:

Originally Posted by gemma76 (Post 209553)
I had this happen on one of my old accounts. Got sick of waiting for the buyer to make up his mind, so escalated it myself. 10 minutes later Ebay closed the case.

how long did you wait??

gemma76 03-07-2011 02:19 AM

Can't really remember now, over 3 weeks anyway.


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