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Old 03-06-2011
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Default buyer open a dispute and he never reply again...

a buyer open a dispute and ask for refund. i reply him saying that i can issue a refund after he return the item. but since then he never reply me.
i think this doesnt happen a lot because buyer know they alway win if they open a dispute. i hv no idea why he stop reply me anymore. so im wondering wts gonna happen if he still not reply. he open the dispute on 2/14/2011, its almost 1month.
also wt should i do? should i just wait? and will the dispute just jrop by itself ?
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Old 03-06-2011
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The date should be posted somewhere in the dispute, but after 20 or 30 days with no response, it should automatically close. Hopefully some others can confirm as well, but I am almost 100% positive on this.
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thanks! i hope he forget about this and let it go LOL
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Quote:
Originally Posted by unkown5454 View Post
The date should be posted somewhere in the dispute, but after 20 or 30 days with no response, it should automatically close. Hopefully some others can confirm as well, but I am almost 100% positive on this.
can he open again after this dispute close??
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Old 03-06-2011
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Nope once a dispute is closed, Then you win !!


LOL i think the time frame is 40 days
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Correct. They only get one chance to open a dispute.
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Incorrect. Even after the dispute has been closed the other person can call Paypal and give them a reason for reopening it. This has happened to me on several occasions.
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I had this happen on one of my old accounts. Got sick of waiting for the buyer to make up his mind, so escalated it myself. 10 minutes later Ebay closed the case.
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Old 03-07-2011
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Quote:
Originally Posted by gemma76 View Post
I had this happen on one of my old accounts. Got sick of waiting for the buyer to make up his mind, so escalated it myself. 10 minutes later Ebay closed the case.
how long did you wait??
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Can't really remember now, over 3 weeks anyway.
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