Update: Paypal released and gave me funds for the 2 orders sent with tracking. Wondering if I should just send the rest with tracking number. Risk might be worth the reward of seller protection and keeping the money. Options in the resolution center.
How would you like to resolve this issue? - I have not shipped the item and I would like to refund the payment.
- I can provide proof that the item was shipped through an approved shipper to the address on the Transaction Details page.
- I have refunded the payment for this transaction.
- None of these apply to me.
One of 8 remaining open case emails received from Paypal...
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Transaction date: Jun XX, 2011
Transaction amount: $XX.XX USD
Your transaction ID: XXXXXXXXXXXXXXXX
Case number: PP-XXX-XXX-XXX-XXX
Please help us find out whether the sender authorized this transaction by
providing us with information by X/X/2011.
To provide your information, log in to your PayPal account and click the
Resolution Center tab.
If you do not respond by X/X/2011, this case will be closed and the funds
will be reversed.
We advise you not to ship any items to the buyer until we find out whether
this transaction was authorized.
Thank you for your cooperation.
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Last edited by Ruehl; 07-01-2011 at 02:59 PM.
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