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no it wasn't a vero item it was like a digital item. How can I verify that I shipped it through by email and not by an actual shipping service.

Hmmm...
Hold everything for 3 weeks...thats 6% of a year. Sweet interest.

Plus having to use a verifiable shipping can get expensive...especially for low margin items (90% of items)

does this just happen to certain transactions or countries because it hasnt happened to me while having to use paypal now

Ways to get around Paypal 21 day hold
 

Hello Aspkin Subscribers,

Does anyone know how to get around the 21-day hold? According to some frustrated sellers on the official eBay forums, the best thing to do is simply refund the payment and then send them a separate invoice through Paypal. Since the 21-day hold only applies to items bought on eBay, the Paypal invoice should not be held because it is not listed as an "eBay item."

I'm not sure whether this works or not, but I'm currently testing it. Will let you guys know how it works!

That works fine. Make sure the buyer list the payment as goods and not part of eBay. Also you can ask the buyer to send to another payment processor like Google Checkout.

And let the buyer know to leave positive feedback ASAP to remove the hold, and add tracking to Paypal ASAP.

Other then that, I haven't heard much else about getting around holds.

Ebay - Paypal - the 21 day hold
 

After getting 14 PP payments for ebay items, all under 20.00 and all with a 21 day hold, I decided to do a test and I did a PP refund of every payment and sent an email explaining why I was refunding and provided a link to a very angry ebay forum discussion on this new policy. I sent each customer a PP money request from a different PP account (cash advance) and asked my customers to either pay via the money request or to mail a check or money order.

After approx 24 hours here are my responses so far

4 - Paid the PP money request
2 - Said they would mail a check/money order
2 - Resent the PP payment through ebay .. either idiots or cant they read.
3 - emailed me basically saying go to hell
3 - No response.

If this is typical of what is going to happen .. it doesnt look good.

sorry its a bit long...
 

Ok i just wanted to follow up on this for you guys.

So it started off a bit crazy, its been 3 days since i gave paypal the delivery confirmation and that the buyer had picked up the item. So i was just waiting for today to call them which i did.

First time i called, female answered and im sorry but I have so many bad experiences with some females reps not knowing what they doing and when i call back and its a male they fix my problem. So anyways i hung up called back and i got a male rep (yay). Explained the situation as i mentioned earlier in this thread and he transferred because he doesn't have the authority to lift the limitation so he transferred me.

A lady answered (great!)..i said the exact same thing to her and she ALSO didn't have authority to lift the limitation in addition to that she was like"i dont think this hold is a paypal thing, its maybe an ebay thing". Do i look stupid? So i asked her well what kind of hold is it then since it was initiated BY paypal..she said hold and transferred me AGAIN.

By this time im getting pissed but im trying really hard to keep calm because i just want access to my funds. So she transferred me to this other lady who again didnt know what to do and didnt have power to do anything. So i politely asked her to transfer me to the limitation department to speak with someone that can do something to help and not just read sh*t (i didnt say that) too me that i already know. She transferred me to the limitation department.

I explained this problem to the other lady and shes like "well we sent an email to you saying we are waiting on buyers response." I told her its been 3 days since the delivery confirmation and there is no way paypal should be allowed to hold the funds in my account especially since i have no open disputes. She agreed. So she said ok I will call the buyer right now...since when do they do through such lengths?? Anyways i was put on hold again for another 10mins while she tried to contact my buyer. She came back on the line and said she will be removing the limitation immediately so i guess she spoke them him..i dont know. But she was much nicer and cordial when she returned. She apologized for the delay. After almost 45mins of being transferred 4 times and put on hold countless times, i got the email "Your account access is fully restored".

Tip of the day dont take no for an answer. (especially when you know you are in the right)

Why are they holding the money for 21 days? Is it only on certain items?

This is normal with any escrow service.

the 21 day hold is not a big deal from what i have experienced just ship the item out as soon as possible, always pay the $1 to make the person sign for the item and its fine, especially since youre not selling high priced items.

Are they holding w/ Ccnow?

Good job, glad to hear someone getting their money...

I do not think there is any rhyme or reason. I am selling $100 cameras on an account with 5 feedback, and no hold. Same account an a $45 pair of earphones - a hold. Another pair of $60 headphones and no hold.......


Who the heck knows....I do know it is time to start pushing the merchant accounts.....

Will paypal still put a hold on the money if you ask the buyer to send directly by paypal and list it as a service?

Do you know the winning lottery numbers? No. Does anyone know what paypal will do? NO.

im just waiting for this to happen to me... ahhh

HI:
What I do on items over $200--I sent via ups 2 day air, items over $500-go overnite--\
Buyer like it, increases my dsrs--and Im ALWAYS ready for a pp hold.. they get tracking/delivered in 1-2 days..

HI: I use ccnow+ I have not had any holds.. BUT--I have not had any Chargebacks, either

I made a mistake and added a delivery confirmation number for an item I shipped a week earlier. This mistake on my end lead to a 21-day hold. This has been my 1st hold.

so the 21 day hold is just for high priced items?

The 21 day hold is for every PP payment linked to an ebay auction regardless of amount.

The problem is that you must accept paypal under ebays new policy. I have found that 80-90 percent of buyers will pay via paypal within minutes of buying an item. I sell only fixed price items. The paypal email addy on your listing must be the same as your registered ebay email addy or the ebay system will not allow you to list the item.

There are 2 possible scenarios that will happen. This assumes a valid email address because you must confirm your email addy to use it on ebay.

1. If the email address is registered on a PP account then when the customer makes the PP payment, it hits the seller PP account with a 21 day hold. These are the payments that I refunded and requested a new payment.

2. If the email addy is not registered on any PP accounts, when the customer makes the PP payment the payment does not go to any account, it remains somewhere in cyberspace until seller links the email addy to a PP account. The payment will show on the buyers PP account as "unclaimed". When you link the email addy to a PP account, all of the pending payments will be added to your account without a 21 day hold. The problem is that PP will shortly limit the PP account so you must dispose of the PP funds quickly before the account is limited. As a test, I linked an email addy with a 20.00 pending payment and did a transfer to bank account of the 20.00. I did this around 300 PM. At 130 AM PP limited the account and reversed the 20.00 deposit. I had to refund the 20.00 payment to the customer as it was now a worthles payment.

It appears buyers are unaware if they make a payment to an unregistered PP account unless they go to their PP account details where the payment will show as unclaimed.

I am unaware of any method of preventing a buyer from making a PP payment for an item. Even if you turn off checkout, buyers can still make a PP payment for the item from their myebay or the email link.

That only works 50-70 percent of the time. I even tell bidders I DON'T TAKE PAYPAL in my auction and they still pay me thru paypal because all they care about is that little symbol next to your title. Then there are the idiots who don't know how to cancel their payments after paying thru paypal. It never ends.

I sold a phone for $320 and the buyer sent me the money and paypal didn't hold it.Wierd.

True, I have started doing that as well...I send all items by express or priority depending on the cost. I use to drop ship as well but because of the new holds that makes it a bit impossible now i.e if you want your money quickly.

what do you mean you must take paypal? Just having a merchant account is no longer good?

work around
 

Ok you didn't hear this from me but I set up a prostores and have all my items checked to be checked out there. (using ⊗⊗⊗⊗ information on both prostores and ebay)

Here is the work around on Prostores they don't MAKE you take paypal yet on there. so on ebay your accepting paypal to satisfy them BUT on prostores just uncheck it and it will make the paypal page not work. When your buyer goes to check out it will say "this auction is still running" (I don't know why it says that frankly don't care) Then all you have to do is tell the buyer you will send them a money request Works like a charm!! I have a new account with 10 feedback and not one 21 day hold......:cool:

I wouldn't have said anything but the Aspin Guide helped me so much it's my lil way of paying you all back :)


I am also using AOL X for mac it's a little tricky but I havn't been suspended yet I am on my 3rd week

My paypal account is just over 1 month old and my feedback is less than 10 (all gained from buying) and as of now I have 3 auctions up and am accepting paypal as method of payment and both email addy's in ebay and paypal are identical, My paypal account is in the last stage of being verified (need to verify bank account) So when I am paid will Paypal automatically hold my money for 21 days?

I haven't had a hold yet. I sold a $190 item on a brand new 10 day old 0 feedback account and it didn't get held either :D

I am starting to panic now as I am low on funds and I have just started to drop ship (awaiting my first sale) within the UK and am solely relying upon the money coming from the buyer (within paypal) to forward their money on using paypal to pay my supplier in the UK. If the money is held then I have no possible way for this to work.

Is there any workaround using checkout accounts?

My solution has been pretty simple. I just refund the payments back to my buyers and send them an email saying: "For some odd reason, your payment does not appear in my balance. I will send you a separate invoice via Paypal and you can pay me directly. Don't worry - you'll still be covered under Paypal protection."

This works about 99% of the time.

That's pretty smart.

I have noticed after passing 4 21 day holds my paypal accounts are stronger i have 3 paypal all new and havent done the initial submit documents procedure which is usually required after you receive a large sum of money. Instead of a limitation i got the hold on all 3 accounts submitted the tracking numbers and received positive feedback for others so it was automatically removed. After speaking with someone from the limitation department i really think she put something on my account to prevent it from limitation because i passed the earlier holds which were very high priced. I have been receiving a consistent high daily amount and clearing my account every day to minimum $50 balance for about 2 weeks without limitation, i mean i do have the documents ready but im just so surprised they are letting me withdraw this much on an account thats about 1 month old.

Are you recommending to call the Limitation dept. after you have cleared around 4 holds?

Why did you call them?

I had a 21 day hold as well. It was my first and I was shocked when I saw it come up in my PP acc. On top of that, the buyer had an uncomfirmed addy in Australia. The sale was for a bit over $400.00. I took a leap of faith and sent the item and thank God, the buyer was happy with the item. I then received a Release of Funds email from PP.

Payment Status: On Hold - Post now
 

Anyone else experiancing this? For 9 out of 10 of the recent transactions i have recieved i am getting this message,

Post now
Payment Status: On Hold - Post now
What should I do now?
Post to this address:

*******

Please post the item right away. We'll release the funds when one of the following occurs:

* you receive positive feedback from the buyer
* it's been 21 days since the payment date and you haven't received a dispute, claim, chargeback, or reversal on the transaction being held

Learn more about the PayPal Policy for payment holds for eBay items.

That has happened to me before. Is your ebay and paypal account new?

even if you're a new user you should be getting that only about 20 to 30% of the time. At the rate you're receiving that message you must be selling really risky stuff or seen as very risky.

hmm the goods i sell are between £120-£200 and are seen as reliable so i guess that the reason. Ive read on paypal that after you recieve over 20 detailed sellers ratings you wont be held for funds anymore. But are all funds until then likely to be held or just from time to time :s

It also depends on if you're selling internationally or not. On my new accounts when selling internationally I got the holds about 20% of the time but on all domestic sales I haven't received any holds.

Modee: "If the account is created improperly, you get that sort of hold. None of my newer accounts have received any kind of hold like that."

What do you mean by "improperly"????