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  #1  
Old 06-07-2012
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Exclamation Explained here "You must add funds to your PayPal account before sending more money"

I can tell you that this is some kind of new security feature paypal has, sometimes if its a new account and you try to send money instantly as soon as you get the funds , you will get that message.
They said that in my specific case, it's happening because I'm sending a hefty sum of money out of the US while my account is still 10 days old. Yeah $250 is a "hefty sum" now somehow... :/ .
This is a hit n miss on accounts. Not everybody is getting it. If you have a new account and try to send money and get that error, You're account is now under review.
They can and limit you're account if they find it necessary. So bottom line to not have this happen to you. If you get money in a new account do not touch it for a day or two and then send money.

I've done this and it worked and i ALSO personally sent money from a new account as soon as i got and got the error message "You must add funds to your PayPal account before sending more money" and 6 hours later was limited. They limitation said " We need more information about you're sales Its a new security feature so more details on this should be studied . This was my own personal test and i hope it saves people time and trouble! Please share your thoughts below

Last edited by goth; 06-07-2012 at 03:47 PM.
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  #2  
Old 06-07-2012
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Oh, well that makes sense.
Wondering why this was happening to me a lot.
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  #3  
Old 06-07-2012
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the way this is written it sounds like a phishing email.

paypal does not make grammatical errors like that. Look at the words in bold.

Copy & paste the message
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  #4  
Old 06-08-2012
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it is a little funny when people continue to make to too there they're their your you're errors.

regardless, thanks for the information. It seems like letting both paypal and ebay account settle for a 30 day span would be the best choice. I will probably sell maybe 5 items first month, keep all the funds in the paypal account (low funds), and then start hitting the limits after and continue until unlimited :D in theory it should be 180 days
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Old 06-08-2012
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This is the email, i wrote what they said myself so excuse the grammar errors in the post

We need your help resolving an issue with your account. To give us time to
work together on this, we've temporarily limited what you can do with your
account until the issue is resolved.

We understand it may be frustrating not to have full access to your PayPal
account. We want to work with you to get your account back to normal as
quickly as possible.

What's the problem?

We need some more information about some of your recent sales.

Case ID Number: PP-001-812-809-xxx

How you can help

It's usually pretty easy to take care of things like this. Most of the
time, we just need a little more information about your account or latest
transactions.

To help us with this and to find out what you can and can't do with your
account until the issue is resolved, log in to your account and go to the
Resolution Center.

Sincerely,
PayPal

----------------------------------------------------------------------
Help Center:
https://www.paypal.com/us/cgi-bin/helpweb?cmd=_help
Security Center:
https://www.paypal.com/us/security

This email was sent by an automated system, so if you reply, nobody will
see it. To get in touch with us, log in to your account and click "Contact
Us" at the bottom of any page.

Copyright 2012 PayPal, Inc. All rights reserved. PayPal is located at
2211 N. First St., San Jose, CA 95131.

PayPal Email ID PP1589

Last edited by goth; 06-08-2012 at 02:56 AM.
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  #6  
Old 06-20-2012
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ive just got hit with this also. received a sum of 2000€< and was able to send instantly 20€ to some other PP account but minutes after couldnt send a cent anymore. few hours later I receive my acc is limited LOL and must provide some proofs like ID and address, invoice and blablabla. Ive already sent proof of ID and electricity bill and had my CC verified


will report
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Old 06-22-2012
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Yeah, it seems that when you receive a large um of money, it's best to make sure the item related to that transaction is delivered and tracking number uploaded stating that before a cent of that money is spent.
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Old 06-23-2012
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Ive called PayPal and I got my account lifted in matter of 2 days and all I had to do is being creative more than usual. I also found out few nice tricks how to ditch tracking request.
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Old 06-23-2012
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Quote:
Originally Posted by token View Post
Ive called PayPal and I got my account lifted in matter of 2 days and all I had to do is being creative more than usual. I also found out few nice tricks how to ditch tracking request.
Can you describe what you are doing and help us guys out??
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  #10  
Old 06-24-2012
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Im afraid it will get abused and under PP radar if I do (talking about tracking). other requests they want is already discussed on this foru,
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Old 09-14-2012
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hmm very interesting thread this has just happened to me
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Old 09-14-2012
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This security system has been around for some very long time, what it means is that your account balance has been "held" pending reviews. Once you receive this message, log out of your account and do not do anything for 24 hours, because that's how long it usually takes. After that, you should be able to send payments of any amount if you did not indulge in any activities recently that is too high of a flag raiser.
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Old 09-14-2012
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This has been going on a long time. Sometimes, its just a Paypal error and nothing you did. It happens from time to time.
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Old 09-14-2012
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Quote:
Originally Posted by Laritha View Post
Sometimes, its just a Paypal error and nothing you did. It happens from time to time.
Nope, it's not an error.
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Old 09-16-2012
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I had this happen to me. I ended up calling them from the number on file, and they told me that it was an error that popped up randomly and that my account was in perfect standing. 24 hours later, I still had it, so I sent an email via the website's contact form. The rep said that she changed some things on my account and that I shouldn't have the issues anymore. That's the case because I haven't seen this error since.

Moral of the story? Contact them to get this removed
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Old 09-24-2012
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Same thing happen to me even it's on 2 years account. The account which i registered but never receive any money on it before.
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Old 09-25-2012
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same thing happened to me yesterday, paypal account got limited with balance of 500 in there. They want me to submit photo id, credtcard stamens, proof of address, SSN.
Is this the dead end? i really dont want to wait 180 days for my money
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Old 09-25-2012
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Quote:
Originally Posted by rayraymond1218 View Post
same thing happened to me yesterday, paypal account got limited with balance of 500 in there. They want me to submit photo id, credtcard stamens, proof of address, SSN.
Is this the dead end? i really dont want to wait 180 days for my money
Are you able to provide them with what they wanted? If no then you're out of luck.
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Old 09-25-2012
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Quote:
Originally Posted by rayraymond1218 View Post
same thing happened to me yesterday, paypal account got limited with balance of 500 in there. They want me to submit photo id, credtcard stamens, proof of address, SSN.
Is this the dead end? i really dont want to wait 180 days for my money
Is this new account or aged account?
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Old 09-25-2012
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Quote:
Originally Posted by Dr.Not View Post
Is this new account or aged account?
three months old
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Old 10-27-2012
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Any other solutions?
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  #22  
Old 12-11-2012
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just been hit with this too
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