I've had a few deferred disputes in the past on one account. Its not a case you have to answer as you would an INR case. Paypal are asking you to refund the buyer, if you don't then nothing will happen - you will have no case history in your seller performance.
I never refunded mine, it all depends if you have a guilty conscience.
They say the deferred dispute will be noted on your Paypal account, I think I had three and nothing happened and the account is still active. They usually happen around this time of year when people have ordered items before Christmas and forgot they have ordered them, they remember and its over 45 days. If they follow it it PyaPal will give you the deferred dispute notice.
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