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Old 06-23-2013
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Default Anyone who has got the paypal debit card having issues?

I have the paypal debit card on my account, my primary account is not a stealth account all legit info etc as I dont sell high volume or high risk but I do have an aged backup account waiting in the wings,.

anyway I have used it for ATM withdrawals countless times but the last 2 times I have tried to use it to make an ATM withdrawal it has spit out an error telling me it can't compete the transaction to contact the financial institution (paypal) this has been over the last week, first time was monday then again today.

I can do cash back at the store when I make a purchase and get funds that way but only like $50 and I wanted to withdrawal a couple hundred. Is anyone else having issues with doing a debit card atm withdrawal? I tried both banks in town, neither worked.

I did notice that both banks have the Cirrus network for the ATM's so Im wondering if its just an issue with paypal and that network and if I tried another network's atm would it work or if its an issue with just paypal.
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Old 06-23-2013
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I've had no issues. Since your card still works, I don't think PayPal has limited your account - if they did, it wouldn't work at all. When you log into PayPal, does it say there are any issues?

If all is OK, then I would assume it is some sort of a glitch. Since this is your real account and it seems to have no issues (low volume, low risk items) it probably wouldn't hurt to call and ask them - but with PayPal, of course, there are no guarantees.
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Old 06-23-2013
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No, no issues with my account at all card works everywhere else just not for atm withdrawals lately, I'm traveling tomorrow so I am gonna try it at an atm in the Star network and see if it works, if not then I'll call paypal and see if they can tell me whats up.
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Old 06-23-2013
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Quote:
Originally Posted by acreech41311 View Post
No, no issues with my account at all card works everywhere else just not for atm withdrawals lately, I'm traveling tomorrow so I am gonna try it at an atm in the Star network and see if it works, if not then I'll call paypal and see if they can tell me whats up.
Wouldnt recommend calling PP - wait for more than 3-5 days if the error repeats itself.

Monitor your account
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Old 06-23-2013
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Could be a glitch since the card is working everywhere except ATM I agree wait it out few days before calling
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Old 06-25-2013
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Debit card works fine at ATM withdrawals for Star Network branded ATM's, apparently the Cirrus network is where the problem is. This is a problem for me since I live in a tiny town with 2 atms, and both are Cirrus networks. I'll try it again next week and if it's still not working I will have to call paypal to see if it's just a glitch or if for whatever reason they are no longer working on the Cirrus Network. I can transfer money to my bank account but it was much more convienient just to go get it from the ATM instantly.
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Never call PayPal unless you have to and just wait. A lot of time with PayPal time fixes things easier than being to proactive.
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Old 06-27-2013
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I would figure it out on my own and NOT CALL. Good luck I am sure you will get more FB from the good people here.
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