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Old 11-13-2013
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Exclamation How to Handle Paypal Dispute for Virtual Items

Hello. Im just new here and I wanted to know how to handle disputes. Im selling Virtual Items like Dota 2, Diablo III, and other load items. Yesterday a buyer bought 50$ worth of items and it was delivered to their in-game account. After I think an hour or two, the buyer files a dispute. How can I win this and what will I need to do when this happens again. Thanks for the answer.
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Old 11-14-2013
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Default Re: How to Handle Paypal Dispute for Virtual Items

paypal cover neither the buyer or seller on virtual items.

but if you get too many complaints you will be banned.
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Old 11-14-2013
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Default Re: How to Handle Paypal Dispute for Virtual Items

eBay and other market platforms do not like virtual products full stop. You may wish to reconsider your business plan.
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Old 11-14-2013
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Default Re: How to Handle Paypal Dispute for Virtual Items

Best way to deal with this is to just issue a refund.

PP and EB do not like virtual items.
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