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Old 09-26-2014
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Default PayPal avg response time

Hey guys,

I have a real PP account and all verified. So I was getting near 20k and PP emailed and needed tax ID. My first name was only a letter off and I submitted online for a minor name change and adding a letter to my fist name only. I got an auto response that they will review it and get back to me in 24hrs.

Never heard from them? meanwhile PP limited me to provide tax ID otherwise I can not receive payment.

So i need to first fix my first name and I submitted a request almost 48hrs ago and never heard back. Should I call them? what is average response time when you do minor name change online and they review it?

Any tips would help. plz help.
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Old 09-26-2014
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Default Re: PayPal avg response time

I would call them in such situation. You have minor name change, that shouldn't be some huge problem.
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Old 09-27-2014
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Default Re: PayPal avg response time

I actually once submitted my documents first and my name was slightly off - the agent who reviewed it replied back and said, the name was a slight mismatch, his altered it for me and approved the account. So I didnt do the whole change name etc.

Your saying your PP is limited, I wouldnt mess about with names now incase they get suspicious, just submit the documents and if the question comes up, say it was a type error on your part and you never noticed it ( however, if its more than just an alphabet in the wrong place, they could permanently limit you account thinking your up to no good).
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Old 09-27-2014
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Default Re: PayPal avg response time

Usually the name will just change on its own within 24 hours, have you checked your name again in paypal Settings??

If it's just a letter off than it usually goes right through, if after 3 days no change call them tomorrow and ask
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Old 09-28-2014
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Default Re: PayPal avg response time

Hope the name used was nothing like your old banned name?

Be careful if it is.

Calling in might be very dangerous under these circumstances.

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