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  #1  
Old 07-28-2015
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Default Paypal security check "Sorry we can't move forward..."

When attempting to send money last night I received a security prompt for Paypal to send a text my phone. I had a problem with the forward on my google voice account and ended up not answering with the correct text code that Paypal sent me. After 2 failed attempts I now get this message when trying to send or withdraw money "Sorry we can't move forward. We couldn't verify your account. If you need help you can send us an email or call."
-I emailed them and have not received a response.
-I have not received any sort of paypal limitation emails (as of yet) and I'm still receiving payments from ebay buyers.

I've scoured this website and have read conflicting things. The person who sold me the account said to wait 24 hours for Paypal to reset the security verification prompts (I'm doing as they said but am really nervous because I have a few thousand dollars in this Paypal account right now). Has anyone else received this message and was able to go back in and withdraw/send money again after 24 hours??

Last edited by missbeingapowerseller; 07-28-2015 at 03:28 PM. Reason: Typo
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  #2  
Old 07-28-2015
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Default Re: Paypal security check "Sorry we can't move forward..."

The seller is probably correct. You need to wait 24 hrs. Be sure to download the Google talk plugin. Also before you try tomorrow call the Google voice number yourself & be sure the call is going through & you have a good stable Internet connection.
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Old 07-28-2015
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Default Re: Paypal security check "Sorry we can't move forward..."

Why oh why would you keep so much money in your paypal account???
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Old 07-28-2015
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Default Re: Paypal security check "Sorry we can't move forward..."

Update: Got a response from Paypal saying basically said to clear cookies and try again in 30 minutes. I did not expect it to work, but it did. I was able to verify by using the text code Paypal sent me, then withdraw money.

To answer the posters question above: I bought a high limit stealth account and ended up selling 35 items totalling $2800 in July. The majority of those funds are pending delivery confirmation. To be honest, my items sold much faster than anticipated. I expected to make that over a 2 month period. I've since pulled some listings to slow down activity until next month.
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Old 07-28-2015
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Default Re: Paypal security check "Sorry we can't move forward..."

Quote:
Originally Posted by missbeingapowerseller View Post
Update:

To answer the posters question above: I bought a high limit stealth account and ended up selling 35 items totalling $2800 in July. The majority of those funds are pending delivery confirmation. To be honest, my items sold much faster than anticipated. I expected to make that over a 2 month period. I've since pulled some listings to slow down activity until next month.
that's always a good prob to have
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  #6  
Old 07-29-2015
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Default Re: Paypal security check "Sorry we can't move forward..."

Just had this happen... they didn't give me the option to receive TEXT but a "call to" instead.. after 2 failed attempt and i dont think you have a choice but to call in if you want to withdraw it within the same day... at first, they were going to do a quick check with public record, but I was only withdrawing 1/2 of the fund, note that my account is 100% completed, she then skipped the verification process and manually transferred the fund for me.
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  #7  
Old 07-29-2015
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Default Re: Paypal security check "Sorry we can't move forward..."

Quote:
Originally Posted by missbeingapowerseller View Post
I've since pulled some listings to slow down activity until next month.
Smart. Don't burn that new account you just bought. If anything, buy a new account and start listing inventory on the new account. Spread out your business over multiple accounts. That way, you could receive say $4-5k in a month and not be too worried about getting hit with limitations (varies based on which market you're selling on).
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  #8  
Old 08-10-2015
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Default Re: Paypal security check "Sorry we can't move forward..."

I thought of starting a new thread, but this one is kinda related to the topic.
Is this normal that pp asks for phone verification with EVERY withdraw i make with a specific account?
I thought it is a one time thing, or at least they will wait awhile
before asking to verify by phone again.
I have access to the phone and I am able to verify it every time. So no
issues so far. I was just wondering if it is something that happens often to
other users.
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  #9  
Old 08-10-2015
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Default Re: Paypal security check "Sorry we can't move forward..."

Quote:
Originally Posted by gonzoman View Post
I thought of starting a new thread, but this one is kinda related to the topic.
Is this normal that pp asks for phone verification with EVERY withdraw i make with a specific account?
I thought it is a one time thing, or at least they will wait awhile
before asking to verify by phone again.
I have access to the phone and I am able to verify it every time. So no
issues so far. I was just wondering if it is something that happens often to
other users.
whats the bank?
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  #10  
Old 08-10-2015
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Default Re: Paypal security check "Sorry we can't move forward..."

It varies

I had an account with some bug where it asked for verification not only every time I withdrew, but also rejected registering the verification check as passed, falling into a loop. Called using a heavy redneck accent and got it removed but worked only once.


As an experiment I kept trying weekly. It took multiple weeks but no errors anymore.
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  #11  
Old 12-30-2016
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Default Re: Paypal security check "Sorry we can't move forward..."

Never leave thousands of dollars in a paypal account whether yours or stealth.






Quote:
Originally Posted by missbeingapowerseller View Post
when attempting to send money last night i received a security prompt for paypal to send a text my phone. I had a problem with the forward on my google voice account and ended up not answering with the correct text code that paypal sent me. After 2 failed attempts i now get this message when trying to send or withdraw money "sorry we can't move forward. We couldn't verify your account. If you need help you can send us an email or call."
-i emailed them and have not received a response.
-i have not received any sort of paypal limitation emails (as of yet) and i'm still receiving payments from ebay buyers.

I've scoured this website and have read conflicting things. The person who sold me the account said to wait 24 hours for paypal to reset the security verification prompts (i'm doing as they said but am really nervous because i have a few thousand dollars in this paypal account right now). Has anyone else received this message and was able to go back in and withdraw/send money again after 24 hours??
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  #12  
Old 12-30-2016
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Default Re: Paypal security check "Sorry we can't move forward..."

I agree with some of the other posters in the fact that you should never keep that much in your PayPal account.

PayPal does not care about you and they will lock your money up in a heartbeat if they feel the need too, and it doesn't matter the amount.

I've heard horror stories of people keeping 50k+ in their PayPal account and it getting frozen, and once it's frozen you are sh!t out of luck for 6 MONTHS.
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  #13  
Old 01-26-2017
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Question Re: Paypal security check "Sorry we can't move forward..."

What happens to the money after the 6months?

Do they pay you out, in your stealth name?

Cant find any answers on this topic.
Quote:
Originally Posted by jmag91 View Post
I agree with some of the other posters in the fact that you should never keep that much in your PayPal account.

PayPal does not care about you and they will lock your money up in a heartbeat if they feel the need too, and it doesn't matter the amount.

I've heard horror stories of people keeping 50k+ in their PayPal account and it getting frozen, and once it's frozen you are sh!t out of luck for 6 MONTHS.
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  #14  
Old 01-30-2017
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Default Re: Paypal security check "Sorry we can't move forward..."

any new solution to avoid the paypal security checks
then please share
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  #15  
Old 02-10-2017
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Default Re: Paypal security check "Sorry we can't move forward..."

Same issue here, i think its a new issue
I have a stealth account logging from vps.
After trying to withdraw founds i was asked to reconfirm my identity using sms, but they would not agree to send it to the GV number,
I tried another number but without success.

So i called them and told that i have a prepaid phone and the rep told me that it seems that im masking my ip in some sort of way, and until i stop doing so, they will not allow me to send payment,

Important to note that account is not limited
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  #16  
Old 02-10-2017
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Default Re: Paypal security check "Sorry we can't move forward..."

Quote:
Originally Posted by naoru View Post
Same issue here, i think its a new issue
I have a stealth account logging from vps.
After trying to withdraw founds i was asked to reconfirm my identity using sms, but they would not agree to send it to the GV number,
I tried another number but without success.

So i called them and told that i have a prepaid phone and the rep told me that it seems that im masking my ip in some sort of way, and until i stop doing so, they will not allow me to send payment,

Important to note that account is not limited
Seems like you have a VPS that leaks or is known to ebay/PP as a VPS.
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  #17  
Old 02-11-2017
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Default Re: Paypal security check "Sorry we can't move forward..."

Quote:
Originally Posted by MM78 View Post
Seems like you have a VPS that leaks or is known to ebay/PP as a VPS.
can we have the list of blacklist VPS /VPN by paypal please
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  #18  
Old 02-11-2017
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Default Re: Paypal security check "Sorry we can't move forward..."

Quote:
Originally Posted by Solutionofebay View Post
can we have the list of blacklist VPS /VPN by paypal please
It would be a super long list

Its better to focus on the VPNs that are know to work without any issues
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  #19  
Old 02-14-2017
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Default Re: Paypal security check "Sorry we can't move forward..."

Quote:
Originally Posted by JamesNorth101 View Post
It would be a super long list

Its better to focus on the VPNs that are know to work without any issues
Can you tell me the blacklist of VPN's
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  #20  
Old 02-14-2017
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Default Re: Paypal security check "Sorry we can't move forward..."

It would still be a very long list...

Again its better to focus on the VPNs that are know to work, not try to list all the VPNs that would not wok.
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  #21  
Old 02-14-2017
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Default Re: Paypal security check "Sorry we can't move forward..."

Quote:
Originally Posted by Tooso View Post
Can you tell me the blacklist of VPN's
Only 8 more posts to go.
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  #22  
Old 02-14-2017
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Default Re: Paypal security check "Sorry we can't move forward..."

Quote:
Originally Posted by Ebayorbust View Post
Only 8 more posts to go.
Ebayorbust you got the last laugh
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