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Lose seller protection change name that exceeds 40 Characters
 

Got a issue. I sold a item but that buyer shipping name/business exceeds over 40 characters so i cannot ship the item via eBay shipping label.

Now I can change or shorten the name but I lose seller protection..

item is $85

What should I do?

Re: Lose seller protection change name that exceeds 40 Characters
 

Tell the buyer to change their address before you ship?

Say that ebay is giving you an error.

Re: Lose seller protection change name that exceeds 40 Characters
 

I showed the error to the buyer screenshot.

It is the name that is the issue not the address. Buyer have a long business name

Re: Lose seller protection change name that exceeds 40 Characters
 

I would use the manual shipping option through PayPal.

Then input the tracking number to eBay.

Here is the link to ship manually through PayPal...

https://www.paypal.com/shipnow

Most people don't know about this link, I even use it for shipping non-eBay transactions as well. :)

Re: Lose seller protection change name that exceeds 40 Characters
 

yep that will work!

As long paypal/Ebay knows i ship directly to the address same address and same name i should be fine

When i shorten the name on eBay the paypal seller protection words go away and a message pops up saying i lose protection

hopefully this other way will work

Re: Lose seller protection change name that exceeds 40 Characters
 

stamps, endicia, shipstation, usps.com etc...

Always options if ebay/paypal shipping fail

Re: Lose seller protection change name that exceeds 40 Characters
 

i like making the the label directly through eBay because that way they see i shipped directly to what the buyer inputted or does it matter for protection?

Re: Lose seller protection change name that exceeds 40 Characters
 

It does not matter.
Tracking with USPS does not show those details anyways.

Re: Lose seller protection change name that exceeds 40 Characters
 

Problem with manual writing?

Re: Lose seller protection change name that exceeds 40 Characters
 

Tons of problems.
1.) INSANELY SLOW
2.) You have to go to the post , as in drive, wait in line, buy postage, etc..
3.) You have to physically read off the tracking and type it into ebay, etc...
4.) Please stop recommending this because it is not very helpful :FF:

Re: Lose seller protection change name that exceeds 40 Characters
 

Ok just was looking at it as a one-off thing due to name being long...

Re: Lose seller protection change name that exceeds 40 Characters
 

I like shipping directly through eBay because like I said Ebay will know I shipped directly to the customer address since they are able to see how i created the label

With that being said if there is any dispute I would have an advantage vs going to the post office and writing out my own label which shows it shipped to an area code

Re: Lose seller protection change name that exceeds 40 Characters
 

Big sellers can not ship with the super slow and obnoxious ebay/paypal system.
Printing a label on ebay does nothing more for you. Never has and never will.
Quite frankly, delivered is delivered and not delivered is not delivered. It is all in the tracking. If you ship an item and it does not arrive, you are going to loose no matter where the label was created.

Never write out an address. That is crazy.

Re: Lose seller protection change name that exceeds 40 Characters
 

Thanks..

1 more note, I was wrong. The seller protection that was getting removed was NOT for Paypal but it was Ebay seller protection

Re: Lose seller protection change name that exceeds 40 Characters
 

same difference be cause they can open a case on BOTH. You must follow all both set of rules and fortunately are now basically the same.

Re: Lose seller protection change name that exceeds 40 Characters
 

I handwrite all my labels, because i cant be asked to print them out. Also i get a bit of a kick out of it, writing 15-20 labels. Also my writing is neat [emoji14]

Re: Lose seller protection change name that exceeds 40 Characters
 

Well I ended up just removing a (space) between the business name and it worked. I never touched the address or name just removed a space

The seller protection on eBay was removed but I confident it won't matter.

EBay can see the messages I sent him regarding this issue and he told me to just fix it

Bay knows I shipped directly to him because I used Ebay /Paypal shipping

Re: Lose seller protection change name that exceeds 40 Characters
 

I write all mine out.. not a problem for me.

Re: Lose seller protection change name that exceeds 40 Characters
 

Crazy and you must not ship much.

No way anyone with business sense is writing out 100+ labels a day, bring them to the post office, standing in line, PAYING MORE for shipping and tracking.
It is illogical and inefficient but if it works for you and your business, kudos!
Wish I had that much time to waste