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-   PayPal Talk (https://www.aspkin.com/forums/paypal-talk/)
-   -   Another "we don't recognize this device" thread (https://www.aspkin.com/forums/paypal-talk/89253-another-we-dont-recognize-device-thread.html)

dealagreeproceed 10-31-2015 09:10 PM

Re: Another "we don't recognize this device" thread
 
Quote:

Originally Posted by empirestate (Post 718063)
You must have the original number registered with Paypal to avoid this problem.

even with the og num its just not giving the option to click ANY phone number where it says verify via text or call. seems to be a pp glitch as I also experienced it. just logged off and haven't tried again yet.

Pandoras_box 10-31-2015 09:46 PM

Re: Another "we don't recognize this device" thread
 
I've had similar recently but I think it's a PP glitch as someone above suggested - I also think this glitch is triggered by user cookie. Perhaps some over zealous paypal bot thinks your cookies are expired.
What I did was move over to a laptop which had been on for a few days and the transaction completed smoothly.
Swiveled back to desktop out of curiosity but had same problem on the desktop. IP and PP account were same. Just different cookie lifespan.

Laritha 10-31-2015 11:40 PM

Re: Another "we don't recognize this device" thread
 
Quote:

Originally Posted by dealagreeproceed (Post 718078)
even with the og num its just not giving the option to click ANY phone number where it says verify via text or call. seems to be a pp glitch as I also experienced it. just logged off and haven't tried again yet.


This is exactly what is going on. No option to even verify the original number, and the PP representatives seem clueless.

MM78 10-31-2015 11:42 PM

Re: Another "we don't recognize this device" thread
 
Quote:

Originally Posted by Laritha (Post 718101)
the PP representatives seem clueless.

Nothing new there.....surprised they know how to turn on their computers.

dealagreeproceed 11-01-2015 12:22 AM

Re: Another "we don't recognize this device" thread
 
Quote:

Originally Posted by MM78 (Post 718103)
Nothing new there.....surprised they know how to turn on their computers.

LOOOOOOOOOOOOOOOOOOOOOOOOOOOOOL:laugh::laugh:


actually everytime I talk to them their always like oh im so sorry for the wait blah blah my computers blah blah running slow. in my mind im like is it your computer or you buddy?:redface:

Incompetent 11-07-2015 10:20 AM

Re: Another "we don't recognize this device" thread
 
This is a common problem. It is their random security feature and paypal is aware. Send paypal a message via email and they clear it for u.


Quote:

Originally Posted by Breakthecycle2 (Post 703522)
I'm getting so sick of this crap. I had three limitations placed on one account in 7 days. Two change password and security questions and one upload a photo ID. I did. All three times the account got restored. Now, when I tried to add a bank account, I got the "we dont recognize this device" message. The original phone number expired. I called them and they told me they would "escalate" it to their IT department to get the flag removed on my IP address. Does any of this make sense? Is there anything else I can do?



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