Paypal holding funds because of BUYER - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > PayPal Talk

PayPal Talk PayPal Forums. General issues related to PayPal.

Reply
 
Thread Tools
  #1  
Old 10-16-2015
Haidukken's Avatar
Executive [VIP]
 
Join Date: Jan 2015
Posts: 1,229
Thanks: 270
Thanked 460 Times in 264 Posts
Activity: 0%
Longevity: 53%
iTrader: (0)
Default Paypal holding funds because of BUYER

Long story short: Sold an item yesterday for BIT and customer was from Ireland- He paid for the item right away.

Instantly I get an email notification from Paypal, telling me that I have a case open in resolution centre.
I go to resolution centre and they have put the funds on hold because of the BUYER, not because of me.
They want me to "do something" with the case and give me the following options:
"nope, I did not send the item and want to refund the money"
"I can prove that I have shipped the item, adding tracking info"
*insert an option that I can't remember at the moment*
"non of the above"

Seller had his account created for that purchase and I have already messaged the buyer and asked him to confirm the provided address- Paypal mentioned something about buyer address verification.

Seller has confirmed to me via message that the address provided is correct and I'd send the item tracked anyway.


Question:

Do I ship the item and provide Paypal with tracking information or do I just chicken out and avoid any future problems by selecting the first option "I haven't sent item, refund the buyer" and write them a whole essey about how I think how important this protection for sellers is and I appreciate the help.


Might be a common thing with new buyers and NOT verified accounts on their behalf but its the first time I've had something like this happen to me.

Weird when PP shows concern for sellers, not the usual pitchfork mentality.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 10-16-2015
just_smile
 
Posts: n/a
Activity: 0%
Longevity: 0%
Default Re: Paypal holding funds because of BUYER

I had the same thing happen recently.

I believe its a chargeback In my case.

I chose the option to refund the money as I had not sent yet.

Everything worked out fiine.

I would only send it if you can afford to lose it.
Reply With Quote
  #3  
Old 10-16-2015
Haidukken's Avatar
Executive [VIP]
Threadstarter  
 
Join Date: Jan 2015
Posts: 1,229
Thanks: 270
Thanked 460 Times in 264 Posts
Activity: 0%
Longevity: 53%
iTrader: (0)
Default Re: Paypal holding funds because of BUYER

Checked with the buyer and he confirms the address but I think I'll just refund and act like PP saved my life.

Why take the risk, even if there's a slight possibility of some ****ery to happen, right?
Reply With Quote
  #4  
Old 10-16-2015
slokor's Avatar
Executive [VIP]
 
Join Date: Aug 2008
Posts: 9,930
Thanks: 380
Thanked 2,659 Times in 1,966 Posts
Activity: 10%
Longevity: 91%
iTrader: (90)
Default Re: Paypal holding funds because of BUYER

Right.
I would do the same thing.
I prefer not to take the risk when paypal is involved - especially when it is them saying theres risk of fraud. Simply not worth it.
__________________
AGED SUPER HIGH LIMIT ACCOUNTS: 10,000/$1,000,000 and 25,000/$500,000
NEW LOWER PRICING!
ENTER MY STORE OR CONTACT ME
Reply With Quote
  #5  
Old 10-16-2015
just_smile
 
Posts: n/a
Activity: 0%
Longevity: 0%
Default Re: Paypal holding funds because of BUYER

That's pretty much how I see it too.
Reply With Quote
  #6  
Old 10-16-2015
MU
 
Join Date: Oct 2015
Posts: 14
Thanks: 0
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 49%
iTrader: (0)
Default Re: Paypal holding funds because of BUYER

Just refund the money dear !
thats the best way
Reply With Quote
  #7  
Old 10-17-2015
MU
 
Join Date: Oct 2015
Posts: 24
Thanks: 1
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 49%
iTrader: (0)
Default Re: Paypal holding funds because of BUYER

just refund the guy nothing you can do
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Paypal holding my funds.. iewgn Paypal Limited 6 06-26-2018 12:25 AM
Paypal not holding my funds steven0 UK PayPal Talk 4 07-28-2015 03:25 PM
Paypal still holding funds after more than 180 days Ebayance UK eBay & Paypal 3 05-03-2015 05:33 AM
PayPal holding funds for 21 days trafficzombie UK eBay & Paypal 24 07-30-2009 09:56 AM
paypal holding funds dburnside UK eBay & Paypal 0 05-20-2009 11:53 AM


Aspkin Group

All times are GMT -5. The time now is 02:31 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58