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Old 11-23-2015
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Default Best Way to get in Touch with AUP Department?

Today I was limited for violating of PayPal Acceptable Use Policy

We have recently reviewed your PayPal account activity, and determined that
you are in violation of PayPal's Acceptable Use Policy regarding your sales
/ offers on <X>.
The only problem is the "X" URL is NOT MY PRODUCT! I was using a checkout gateway to sell my eBook, and the gateway redirected them to that URL after checkout (it was the default URL and I forgot to change it within the settings.)

I called PayPal 3 times and all 3 agents said they cannot do anything -- it is up to the AUP department, who apparently do not have a phone number, only email. One agent said he submitted a ticket to the AUP department for me.

My account is over 8 years old, has 2 student accounts, $75,000+ worth of transactions easily, have been using eBay for years and years (what I was limited for has nothing to do with eBay.)

Any suggestions or advice? I really have to resolve this. I was making about $5k/month.
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