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  #1  
Old 01-05-2016
Lia Lia is offline
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Default "Provide more information about payments"

Hi, my account got limited and they're asking to provide more info about the payments.

http://i.imgur.com/Up5PCHP.png
I sent $500 payment to seller because I wanted to exchange my funds to bitcoin. Will they accept that since it was a digital good?
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  #2  
Old 01-05-2016
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Default Re: "Provide more information about payments"

Youre trying to cashout your paypal account.
I doubt they'll accept that as an explanation...
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Old 01-08-2016
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Default Re: "Provide more information about payments"

Hmm maybe freelance service then?
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Old 01-08-2016
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Default Re: "Provide more information about payments"

Not wise either.

How old is the account? I guess you may also be a non-US based user trying to get around paypal needs?

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Last edited by GreenBean; 01-08-2016 at 09:04 PM.
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Old 01-08-2016
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Default Re: "Provide more information about payments"

Account was made in 2013. Any way to get around this?
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Old 01-08-2016
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Default Re: "Provide more information about payments"

It doesn't matter how old the account is if you have not recent history of sales or transfers, paypal will question the funds.
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Old 01-09-2016
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Default Re: "Provide more information about payments"

This happen to me about 3 years ago, Just send them proofs of purchases, Give them what they ask you should be fine. Tell them that is freelance service.
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Old 01-09-2016
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Default Re: "Provide more information about payments"

Quote:
Originally Posted by manoverde View Post
This happen to me about 3 years ago, Just send them proofs of purchases, Give them what they ask you should be fine. Tell them that is freelance service.
Freelance service is risky.

paypal limits such payments many times. Better to avoid.

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Old 01-09-2016
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Default Re: "Provide more information about payments"

What should I tell them then? Do I send the chat of the exchange me and the seller did as proof?
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Old 01-09-2016
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Default Re: "Provide more information about payments"

Seems like the only route you can take.
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Old 01-13-2016
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Default Re: "Provide more information about payments"

Welp. Just got email from paypal, they denied my appeal. Ugh, this is my personal account. I hate PayPal! I provided them with drivers license, credit card statement etc.. Should I call them and ask for restoration or is it permanently limited?


Last edited by Lia; 01-13-2016 at 05:46 PM.
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Old 01-13-2016
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Default Re: "Provide more information about payments"

Have you tried Circle for bitcoins it great just has a 300$ weekly limit when you start up.
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Old 01-14-2016
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Default Re: "Provide more information about payments"

Quote:
Originally Posted by xxrange View Post
Have you tried Circle for bitcoins it great just has a 300$ weekly limit when you start up.
Never heard but thanks, ill look into it.

-----------




Is this normal? I got email from paypal saying my appeal got denied but when I checked my account, status is still in progress. Is my account permanently limited?

Last edited by Lia; 01-14-2016 at 02:24 AM.
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Old 01-14-2016
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Default Re: "Provide more information about payments"

call them and see since its your personal paypal shouldnt be anything to worry about, what happen to the money that you sent? did the person you send it receive it?
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