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  #1  
Old 01-20-2016
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Default Where I can comply about PayPal in European Union?

I live in Romania and you already heard my problems. I want my money back. I wrote to all those executives an e-mail and they where still not doing anything. And this is not all i kept all the emails from them , and i was the one to request an account review as i was expecting to do more sales.

Now I am feeling like an idiot that I did not gave refunds and ask people to pay me in other ways. the only thing paypal did was to help scammers scam me, even when it was 100% clear that asshole is a lier.

So I want to comply. for US people there are lot of websites, what about for me as an European ?!

Thank you for contacting concerning our decision to close your account. Your complaint has been forwarded to the Executive Escalations department for review; please allow us to offer further explanation concerning your issue.



Mr xxxx, a review of your account with the email address registered, xxx@xxx.com, shows that PayPal have decided to part ways with your business.



On XX XXXXX 2015, PayPal placed a limitation on your account requesting additional information in order to get a better understanding of your business. Having reviewed your account and the information you have provided, PayPal decided to part ways with your business due to certain activity relating to your account.
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  #2  
Old 01-21-2016
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Default Re: Where I can comply about PayPal in European Union?

I got the info from PayPal ))


Thank you for your email.



We understand you are unhappy with our decision to cease business with you. The limitation was placed due to certain selling activity. <---- They can never tell me for what exactly i was closed. In other e-mails they say transactions or that I am too risky, or that I violated their TOS.


All complaints can be further referred to the following bodies and for the purpose of doing so, this letter will be known as our "final response":

<---- They punish me for my European rights?

- UK European Consumer Centre (ECC-Net):

Trading Standards Institute

1 Sylvan Court, Sylvan Way

Southfields Business Park

Basildon, Essex SS15 6TH

- Commission de Surveillance du Secteur Financier (CSSF) :

110, Route d’Arlon

L-2991 Luxembourg

- UK Financial Ombudsman Service (FOS), who should be contacted within the next six months. For further information, visit Financial Ombudsman | Free, fair, for everyone



Should you have any further questions relating to any of the above information please contact us directly at ppelce@paypal.co.uk.



Yours sincerely,

Geraldine Walsh

Executive Escalations

PayPal
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  #3  
Old 01-21-2016
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Default Re: Where I can comply about PayPal in European Union?

Sounds like this paypal account is dead for good. What is your question?
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Old 01-21-2016
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Default Re: Where I can comply about PayPal in European Union?

Quote:
Originally Posted by phaz0rz View Post
Sounds like this paypal account is dead for good. What is your question?
Ok guys, the have no fxxx clues why they banned me for lifetime. I got 4 different answers. each time I e-mail them they give me another dumbs reason. They are just giving me random reasons. I am really feeling discriminated because I am Romanian. I really want to tell European Authorities about them if they can't resolve my problem. I was the one to tell them I am going to increase my sales and here I am... in **** now.




Last edited by smartguy; 01-21-2016 at 09:02 AM.
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Old 01-21-2016
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Default Re: Where I can comply about PayPal in European Union?

Your not going to get an exact answer
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Old 01-21-2016
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Default Re: Where I can comply about PayPal in European Union?

Complaining to them could make it worse where they hold funds indefinitely - it has been known. They can ask for ID before funds can be released
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Old 01-21-2016
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Default Re: Where I can comply about PayPal in European Union?

Quote:
Originally Posted by vetus View Post
Complaining to them could make it worse where they hold funds indefinitely - it has been known. They can ask for ID before funds can be released
I will sue them. I am talking about the account I had for 10 years with them. They ****ed me, so why I should not **** them?
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Old 01-21-2016
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Default Re: Where I can comply about PayPal in European Union?

But what would you sue them over exactly?

They can close accounts if they want

There is no law that says you have to be able to use their services
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Old 01-21-2016
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Default Re: Where I can comply about PayPal in European Union?

Quote:
Originally Posted by JamesNorth101 View Post
But what would you sue them over exactly?

They can close accounts if they want

There is no law that says you have to be able to use their services
If they will not release my money after 6 months.
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Old 01-21-2016
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Default Re: Where I can comply about PayPal in European Union?

I would worry about that in 6 months time if it happen
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Old 01-21-2016
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Default Re: Where I can comply about PayPal in European Union?

Quote:
Originally Posted by smartguy View Post
I will sue them. I am talking about the account I had for 10 years with them. They ****ed me, so why I should not **** them?
Sue them for closing your account? When you signed up your accepted their terms & conditions which indicated they could limit or permanently suspend an account at any time.

Plus I highly doubt your budget would be high enough to take PayPal to court.

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Old 01-21-2016
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Default Re: Where I can comply about PayPal in European Union?

Quote:
Originally Posted by vetus View Post
Complaining to them could make it worse where they hold funds indefinitely - it has been known. They can ask for ID before funds can be released
I will sue them if they will decide to keep my money " indefinitely"
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Old 01-22-2016
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Default Re: Where I can comply about PayPal in European Union?

They have no right to keep your money. However when they close your account they will keep the funds for 180 days and then release it to you.

Best you can do is to found out at which date they will give you back your money. Remember the date and forget the rest, any effort you will spend on this is wasted effort.
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