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  #1  
Old 05-25-2016
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Default Attempted scam on eBay

So I sold a few GoPro 4 Hero cams on eBay, I had them on a buy it now feature which 1 person bought 1 camera then bought 2 more the day after. Emailed me asking me to ship in one box. I said sure. The second buyer bought 1 camera and emailed me asking why the tracking number had not been updated to show any activity. I replied and said it takes 1 day or so before USPS updates it.

Sooo.....

Today I'm hit with 3 Unauthorized disputes from those two buyers!!! The one that bought 3 cameras on 2 separate orders and another one that just bought 1 camera. I contacted PayPal and gave them the tracking numbers (which had already been added on PayPal and on eBay) I gave them to her over the phone... She said to wait 24 hours for them to investigate the claim.

I then send the screen shots of the eBay messages they sent where one asks me to ship the 3 cameras in one package and the other guy asking about the tracking. I call back again and they say I have to wait till they show delivered in order for them to release the funds.

A few min later I get an email on eBay that one of the accounts i shipped to was "compromised" and that eBay was in process of getting the account back to the OG owner. I'm not sure if the account was really compromised or not. But I was told i'm protected as a seller and that i'll get paid on those cameras. Should I be okay?
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Old 05-25-2016
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Default Re: Attempted scam on eBay

If they said you'll get your money back, keep hold of that email. Dont let it go. I would assume you should be find.

Account compromised - was the ship to address on paypal confirmed?
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Old 05-25-2016
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Default Re: Attempted scam on eBay

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Originally Posted by Play View Post
If they said you'll get your money back, keep hold of that email. Dont let it go. I would assume you should be find.

Account compromised - was the ship to address on paypal confirmed?

Yes on both buyers it shows confirmed
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Old 05-25-2016
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Default Re: Attempted scam on eBay

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Originally Posted by RichardCard82 View Post
Yes on both buyers it shows confirmed
hmm.. hard to judge.

It happen to me once, for just one item though. I got my money back after a week or so. But most interestingly, once the account had been returned back to the 'original owner', I sent numerous messages via ebay to establish what happened, but all were ignored.

I got a feeling lies were told.
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Old 05-25-2016
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Default Re: Attempted scam on eBay

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Originally Posted by Play View Post
hmm.. hard to judge.

It happen to me once, for just one item though. I got my money back after a week or so. But most interestingly, once the account had been returned back to the 'original owner', I sent numerous messages via ebay to establish what happened, but all were ignored.

I got a feeling lies were told.
I'm calling malarkey on the whole "compromised" thing. Its clearly the same person who made the purchase. They're just trying to pull a fast one. Dont think i'll be selling on eBay again. This is the 3rd time this has happened to me. I'm going to lose the account
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Old 05-25-2016
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Default Re: Attempted scam on eBay

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Originally Posted by RichardCard82 View Post
I'm calling malarkey on the whole "compromised" thing. Its clearly the same person who made the purchase. They're just trying to pull a fast one. Dont think i'll be selling on eBay again. This is the 3rd time this has happened to me. I'm going to lose the account
I always sell high risk items in person. GoPro has made it into the high risk category IMO. Once you have a little experience in selling, you'll know what attracts the wrong attention.

I also assume the buyer has been an established member on ebay? as was my case.
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Old 05-25-2016
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Default Re: Attempted scam on eBay

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Originally Posted by Play View Post
I always sell high risk items in person. GoPro has made it into the high risk category IMO. Once you have a little experience in selling, you'll know what attracts the wrong attention.

I also assume the buyer has been an established member on ebay? as was my case.
yeah both members have over 60 in feedback
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Old 05-25-2016
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Default Re: Attempted scam on eBay

good luck. i only sell this stuff in person for the same exact reasons. sca.mmed numerous times and just accepted the fact that majority of people shopping for these types of items are absolute scum of the earth.

that person is 100% attempting to sc.am you
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Old 05-25-2016
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Default Re: Attempted scam on eBay

You were told that you were protected as a seller in the e-mail from eB, correct?
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Old 05-25-2016
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Default Re: Attempted scam on eBay

To the OP:
Go to USPS.COM and get a MAIL INTERCEPT on those packages today.

Also first thing tomorrow morning is to call the local post office at the buyer's zipcode and ask for the manager. Explain to the manager that you put a mail intercept on those packages and don't deliver them.

I would rather get my packages back than to wait for paypal to make their holy decision.
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  #11  
Old 05-25-2016
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Default Re: Attempted scam on eBay

Quote:
Originally Posted by sarah74 View Post
To the OP:
Go to USPS.COM and get a MAIL INTERCEPT on those packages today.

Also first thing tomorrow morning is to call the local post office at the buyer's zipcode and ask for the manager. Explain to the manager that you put a mail intercept on those packages and don't deliver them.

I would rather get my packages back than to wait for paypal to make their holy decision.
I've actually done that, it helps doing it ASAP.
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  #12  
Old 05-25-2016
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Default Re: Attempted scam on eBay

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Originally Posted by rsot View Post
You were told that you were protected as a seller in the e-mail from eB, correct?
No i wasn't told via email but both the paypal reps i spoke with said I'm protected 100%. But then again who really knows

But If I call the USPS and intercept the packages wouldn't that affect the claim?
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Old 05-25-2016
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Default Re: Attempted scam on eBay

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Originally Posted by RichardCard82 View Post
No i wasn't told via email but both the paypal reps i spoke with said I'm protected 100%. But then again who really knows

But If I call the USPS and intercept the packages wouldn't that affect the claim?
To be honest I think you are better off Intercepting the package and getting it back, who knows paypal may still give you your money back even if you get your item back.
I would intercept it now.
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  #14  
Old 05-25-2016
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Default Re: Attempted scam on eBay

Quote:
Originally Posted by sarah74 View Post
To be honest I think you are better off Intercepting the package and getting it back, who knows paypal may still give you your money back even if you get your item back.
I would intercept it now.
I just tried online via the USPS page but it says theres not enough info on the tracking number to intercept, I tried on both. It asked to confirm the addresses where they were going which I did and chose my home address to have it sent back. Didn't let me intercept, I gave them the right info so not sure why it didn't allow me to do it....
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Default Re: Attempted scam on eBay

You can always call usps tomorrow morning 1-800-275-8777.
The rep will do it for you after taking your info.
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Old 05-25-2016
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Default Re: Attempted scam on eBay

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Originally Posted by sarah74 View Post
You can always call usps tomorrow morning 1-800-275-8777.
The rep will do it for you after taking your info.
Do i just refund the money if and when i get the packages?
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Default Re: Attempted scam on eBay

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Originally Posted by RichardCard82 View Post
Do i just refund the money if and when i get the packages?
Now that paypal cases are open I'm not sure you have the ability to refund at this point.
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Old 05-25-2016
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Default Re: Attempted scam on eBay

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Originally Posted by sarah74 View Post
Now that paypal cases are open I'm not sure you have the ability to refund at this point.
What do you suggest I do at that point? I'd hate to lose the account over these scums
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Old 05-26-2016
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Default Re: Attempted scam on eBay

I hope you don't lose the account. Just make sure no more cases happen too soon.
I would suggest you try to retrieve your packages, but usps can be very slow and end up delivering them so make sure you call usps first thing in the morning
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Old 05-26-2016
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Default Re: Attempted scam on eBay

Quote:
Originally Posted by sarah74 View Post
I hope you don't lose the account. Just make sure no more cases happen too soon.
I would suggest you try to retrieve your packages, but usps can be very slow and end up delivering them so make sure you call usps first thing in the morning
I hadn't had any disputes in almost a year. I think this is the first dispute this year. I guess i should be okay
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Old 05-26-2016
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Default Re: Attempted scam on eBay

I would definitely choose to intercept the packages if at all possible. Because regardless of anything, if you broke ANY of eBay's shipping guidelines, regardless of whether it was at the customer's request, they could simply refuse to cover you under seller protection. The email you have is probably not set in stone. The next one could say "Unfortunately, upon further review, we have determined that you are NOT covered under the seller protection program."

Now, if you are sure you followed all of the rules and got signature confirmation (I don't know what the value is on the cameras, so I don't know if you need it or not) then you should be covered. But I wouldn't pin everything on that letter you got from eBay.

If you can get your merchandise back, do so and let eBay know. You can always re-sell the cameras. It is not worth a lost account. That is the only way that I can see you would be 100% made whole (well, minus the shipping fees).
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  #22  
Old 05-26-2016
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Default Re: Attempted scam on eBay

you need to try and get them back no matter what. you know the sca.mmer ain't gonna send them back to you. so do whatever you can to gain some control here.

i've tried intercept with USPS but they failed to help when i did it. get someone on the phone as recommended above
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