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  #1  
Old 09-08-2016
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Default "Try later" for 3+ weeks (money stuck)

Hi guys,

in a few of my accounts I have money stuck for 3-5 weeks now.
The item is delivered. The tracking shows delivered. The customer even left positive feedback.
Money is pending still - estimated date shows TRY LATER for weeks now.
I re-uploaded tracking, changed to "service rendered" - nothing.

Any ideas?
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  #2  
Old 09-08-2016
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Default Re: "Try later" for 3+ weeks (money stuck)

How long since you uploaded tracking?
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Old 09-08-2016
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Default Re: "Try later" for 3+ weeks (money stuck)

3-5 weeks!
I ship/upload same day as payment.
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Old 09-08-2016
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Default Re: "Try later" for 3+ weeks (money stuck)

Does PayPal show any sort or release date?
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Old 09-08-2016
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Default Re: "Try later" for 3+ weeks (money stuck)

I've had it where no date is shown in eBay or PayPal and PayPal shows 'try later' where it normally shows a release date, but its alway released 7 days after uploading tracking.
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Old 09-08-2016
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Default Re: "Try later" for 3+ weeks (money stuck)

I had to call for some of mine.. every transaction (over 200) got stuck so I had to call so theyd manually check each and release them
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Old 09-09-2016
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Default Re: "Try later" for 3+ weeks (money stuck)

This might seem like splitting hairs but did you upload tracking in just eBay, just PayPal or did you make sure it was in both?
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Old 09-09-2016
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Default Re: "Try later" for 3+ weeks (money stuck)

uploaded in both of course. the release date is "TRY LATER".
Id HATE to call in... obviously all stealth accounts.
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  #9  
Old 09-09-2016
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Default Re: "Try later" for 3+ weeks (money stuck)

You could try sending an email if you prefer?

I find calling is best though - you get a load of unhelpful rubbishy from emailing.

Honestly, if it's gone past 21 days, I don't know what else to suggest.
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Old 09-10-2016
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Default Re: "Try later" for 3+ weeks (money stuck)

Any news?

Did you phone?

If not, I'd give them an email rather than just waiting and waiting.
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