Forum: UK eBay & Paypal
01-20-2015
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Replies: 22
Views: 1,354 Re: Inr
Yep, good to know the balance between customer satisfaction and bottomline profit :thumb:
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The complete step-by-step guide to get back to selling today!
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Forum: UK eBay & Paypal
01-20-2015
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Replies: 22
Views: 1,354 Re: Inr
I would just refund her and apologise if I were you or send a replacement.
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Forum: UK eBay & Paypal
01-20-2015
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Replies: 22
Views: 1,354 Re: Inr
If you win the case it wont count as a defect. If she leaves you negative/neutral feedback than its a defect. There are legal ways to get such a feedback removed but I dont think you would want to...
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Forum: UK eBay & Paypal
01-20-2015
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Replies: 22
Views: 1,354 Re: Inr
If it was delivered to the correct address than you will win the case.
My advice would be to ask customer to contact myHermes.
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