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DHL issue
 

hello, i have 2 parcels on the same tracking that i should of gotten but only received one as each parcel went on the plane at different times. the first one passed customs and i received it, the second one is saying this "Due to a technical issue the shipment is currently on hold pending further processing" any ideas what this means or for what the reason is?

Re: DHL issue
 

Your situation may be different than what I'm used to since we are in different countries, but it's quite normal for us to receive multi-part shipments on different days. While I've never seen the bit about a "technical issue" we do frequently see "shipment on hold" whenever a package arrives at a DHL sorting facility after their plane has already gone out for the day. In those cases the package will go out on a plane the following morning, so the tracking results update the next day.

Keep us posted!

Re: DHL issue
 

Customs is going through your shiit, nothing "technical" about it

Re: DHL issue
 

seems like there has been a huge delay because of Christmas, everything is back to normal

Re: DHL issue
 

Did you receive the package in the end?
I am also experiencing some delays with DHL at the moment

Re: DHL issue
 

If your shiit is coming from China there is going to be a 4 day delay atm

Re: DHL issue
 

Do you guys prefer DHL over FedEx in regards to the odds of being held up in customs or does it not matter.

Re: DHL issue
 

DHL all day every day.

I've never imported anything with Fedex.

Re: DHL issue
 

Have packages come in every week via dhl. Have only used fedex 2 times and the 2nd time my package got seized and they are slower. DHL fast and more safe. But that is just my experience.

Re: DHL issue
 

Most of the good Chinese wholesalers do not deal with fedex

Re: DHL issue
 

yes i have received my parcel just a bit delay.

Re: DHL issue
 

i have used DHL many many times and never had an issue but i recently used FedEx once after 2 years using DHL and had an issue. i suggest Fedex is not the way to go. i imported some products and they wanted an EORI number which was stupid as i never needed it with DHL. i couldn't provide a EORI number and asked them to send the products back to the shipper. doing so i lost couple of pounds in shipping cost.

Re: DHL issue
 

I have noticed that none of my packages have customs inspected stickers. I assume they just started pushing them through cause of backlog.