EMS Shipping Delays Lately??

SevnSins · #67 10-14-2009

I have a few retailers in Cali, and I have my suppliers dropship to them all the time. I do have to pay a slight higher price, but all the packages are delivered to the correct address, on time.

Right after the holiday a week or so ago, there was a slight delay with a package or two, but not too much outside of the expected delay.

Recently, the EMS tracking website seems delayed also. I received a package yesterday, that had NOT been updated on the website. EMS website said it was still in China, but USPS website said it was delivered.

Maybe there's a problem with their servers updating timely as well.

I think all of the discussed variables may be causing the problem as a whole, rather then just one particular scenario.

Sevn

aking · #68 10-14-2009

yea EMS needs to work on updating there server or system in general. There seems to be a lag in there system and it doesnt update. I have had that happen before. The tracking says its still in China, then all of a sudden its a my door with no updates on the EMS website. I usually just make sure it posts then I dont even look at it again for 5 days.

thakid212 · #69 10-14-2009

yeah that happens to me sometimes toooo

SevnSins · #70 10-16-2009

I thought I would touch back on this thread, since I'm experiencing some issues this week. I had 8 packages coming in this week, and EMS website hasn't updated since 10/12 7:46AM. I've receive 4 of the 8, and all 4 are still in China according to EMS site, and the other 4 are not even posted.

These last 4 have me questioning my supplier, and I've been doing business with him for 3 years. Anyone think I should be concerned about my products?

Sevn

aking · #71 10-16-2009

Sevnsins, what # does your shipping zip code start with?

I wouldnt worry, speaking from experience, sometimes when suppliers send out multiple packages to the same address, they like to make sure the first half get cleared through customs before they ship the second half. That has been my experience at least. Once the first ones clear, I notify my supplier and he ships the second half. If its only been a few days, I wouldnt worry.

I dont mind it, it actually helps me keep my inventory down.

SevnSins · #72 10-16-2009

In most cases, you are right.

Although; all the packages that arrived were from a different supplier. The supplier in question hasn't responded to my emails, and I'm growing concerned. My wife keeps telling me to calm down, but she doesn't know how much money is out there. Otherwise, she may not be so calm about the situation.

I've done a ton of business with this guy, and we talk outside of business (family, etc.) He has disappeared before, and later told me that he was quarintined due to a virus he caught. I didn't have a pending order with him when that happened, so I wasn't so worried about his disappearance at the time.

Hopefully we comes back around soon, my customers are getting impatient.

I have a fairly safe Zip code, since I live in the Midwest. Most packages come through NY & Chicago, but I get them through SF too. All depends on the items I'm buying at the time.

Sevn

aking · #73 10-16-2009

Yea, I dont know how much you have a stake, but I would be patient. I'm sure he'll come thru. Focus on moving the items that arrived and get back to the ones that you are waiting on.

You should maybe ask your supplier for a backup contact in case he is away. Someone should be able to handle your orders if he's away.

upsidedown · #74 10-16-2009

sevn, that same thing happened to me earlier this month- supplier supposedly shipped out mid september...never showed up online and then magically one day, all of my packages started rolling in without ever updating on the EMS website- apparently, his shipping agent had changed the tracking number without telling me but I'm sure you'll get them soon enough- no worries since the chinese suppliers know how important a good relationship is for their business. Especially a 3 year relationship

oompaloompa · #75 10-23-2009

same here ordered by ems over 2 weeks ago and it still says on tracking only collected from customer and left origin country, nothing else.....

wonder what that could mean......

If doesnt show up and supplier wont re-ship and if paid by paypal, how would pp view this in terms of refund??

Here We Go Again · #76 10-23-2009

Info about my resent overseas package information....

I am expecting 5 packages from overseas.
On ALL 5 of them there was a 5-6 day delay between
the time the tracking info said that the package left the international country until it arrived at Chicago O'Hare Customs.

So it looks like, to me, that international package transit time is a little high right now.
Somewhere from 2 weeks to 3 weeks for arrival at its US based destination.

My 2 cents.......

mikeangel · #77 10-24-2009

it takes me about 2 weeks to receive my goods

oompaloompa · #78 10-24-2009

its not the delay, Im used to that 2 weeks isnt unusual, its the fact it hasnt left the country, still there 18 days on........

whats the best way to play it with regards to getting refund thru paypal - they only look at tracking...

anabolic1979 · #79 10-26-2009

Hi I have a package shipped ems from thailand. I have never really had any issues before but this time it was shipped out on oct 21st and says it left thailand on the 22nd but it is still not tracking on the usps tracking. Usally it is here by now and I'm getting a little worried. Any ideas?

GreenBean · #80 10-26-2009

Check with the supplier first. His answer will likely give you answers

duanbeishan · #81 10-30-2009

Hi bean
i have some queseions about chinese international seller account identify if the chinese ebay ask apply a personal photo because i use other peple ID so i have not his photo how could i apply it for the international seller account identify

thank you

Burst · #82 11-29-2009

Just throwing it out there. A package was held in customs for 37 days before it was released yesterday. Theyre getting backed up big time. The seller thought it was seized. Great news!

oompaloompa · #83 11-29-2009

^^update that package turned up after 21 days.......so be patient

upsidedown · #84 06-22-2010

Seems like ems has slowed down again- anybody else having the same issue? I had a package thats been in customs for over a week now (arrived early last week in NY customs). This really does get annoying after a while.

teedon · #85 06-22-2010

I do not think it is usual problem .As i have packages go through us custom with no problem each day.Even CA,MA and DC

jamblix · #86 06-22-2010

Yeah, I just had two EMS shipments come in today from two different sellers. Ordered on the same day, one landed in San Francisco the other landed in Los Angeles. They stayed in customs for a day and both got released at the same time.

Last few shipments went just as smooth. I'm loving EMS.