Forum

DHL parcel on hold
 

So I ordered from an American clothing website and paid extra money for express shipping everything was fine until I got a email saying my item was on hold and I had to pay customs which was fine so I went and paid them, my item was still on hold so I tracked it and it said “ Shipment on hold with dhl

Further Detail
The shipment is undergoing an inspection from a Regulatory authority and is currently on Hold
Next Step
DHL will resume normal processing activity on the shipment once the regulatory examination is completed”

Can someone please explain what this means? I really need my parcel before Christmas!

Re: DHL parcel on hold
 

It means until it has been inspected which they can do for whatever reason they see fit (they find it suspicious) they will hold your package.