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-   -   Package Held in Customs, Getting Nervous (https://www.aspkin.com/forums/shipping-talk/16466-package-held-customs-getting-nervous.html)

jeffweico 08-07-2010 02:42 PM

Quote:

Originally Posted by DogFacedBoy (Post 156360)
I'm just wondering if say you expect to receive 10 packages total a month if you would be any safer having one sent every 10 days to address A, and the same with address B & C as opposed to getting 2-3 a week always to the same address...
I was wondering if they in some way monitor the number of deliveries to a single address

The more addresses, the better.

Rumor has it that customs is using some sort of a blacklist, but I have no idea if it is true or not. Either way, multiple addresses make sense.

DogFacedBoy 08-07-2010 02:45 PM

That's what I was getting at:thumb:

banned4life 08-07-2010 11:21 PM

Quote:

Originally Posted by louie (Post 124795)
So since my package has been held for 11 days is it safe to assume that it is gone for good? Also, I work with a couple of Chinese suppliers and it seems to vary which customs location my packages go through. I am in the Midwest so logically you would think everything would come through Chicago. However, the only time it comes through Chicago is when it is out of the Shanghai area. The other supplier is in the southern inland part of China and those packages always go through San Francisco. Any idea why this is?


So, whatever happened to the package? Ever receive it?

fingerblast 07-08-2011 09:44 AM

Quote:

Originally Posted by jbluntz (Post 124796)
I had some stuff held for 2 weeks, it was inspected but I still recieved it.
About the location just look at the zip code they used for your address on the ems ticket, that's how they route the package, you can have your seller change the zip code so its closer to the east coast than the west.

I have been at this for 3 years now and usually everything goes through EMS and DHL. During the last 2 weeks all of my EMS packages have been held and not released yet, and all of my DHL packages have been pushed through. In the opinion of a seasoned veteran, what should I do? Should I order everything DHL now or should I go to the UPS store and start ordering under a different name and address?

fingerblast 07-08-2011 10:02 AM

Quote:

Originally Posted by unfortuantemistake (Post 124653)
Also, since having one seized, I have received others at the same address. Just because one gets taken doesn't mean you won't receive any future pacakges.

But, isn't it true that if they are holding one they will hold others? I have 3 being held right now that arrived within the same 3 days. I'm wondering when I should ditch these shipments, file a dispute with my credit card, and reorder under a new address at the UPS store?

xdirc 07-08-2011 10:12 AM

Quote:

Originally Posted by fingerblast (Post 247503)
But, isn't it true that if they are holding one they will hold others? I have 3 being held right now that arrived within the same 3 days. I'm wondering when I should ditch these shipments, file a dispute with my credit card, and reorder under a new address at the UPS store?

No, it is not true. I had a package last week that US Customs seized. I received 2 more the same week. All through DHL.

DogFacedBoy 07-08-2011 10:33 AM

Quote:

Originally Posted by xdirc (Post 247507)
No, it is not true. I had a package last week that US Customs seized. I received 2 more the same week. All through DHL.

I ordered for first time in at least 2 months and had 2 packages that made it right through DHL/Customs in Cincinnati and arrived at the closest DHL facility ready to be put on the truck (literally a couple of hours from arriving at my door) and I go online to check the tracking and it says"contact DHL" both were seized, both were sent to different addresses, even different cities.

Want to get some more inventory, but am running out of addresses.
Does DHL deliver to UPS Store PO boxes? What is UPS policy with a package that is 10 times bigger than the actual box?

xdirc 07-08-2011 11:15 AM

Quote:

Originally Posted by DogFacedBoy (Post 247521)
I ordered for first time in at least 2 months and had 2 packages that made it right through DHL/Customs in Cincinnati and arrived at the closest DHL facility ready to be put on the truck (literally a couple of hours from arriving at my door) and I go online to check the tracking and it says"contact DHL" both were seized, both were sent to different addresses, even different cities.

Want to get some more inventory, but am running out of addresses.
Does DHL deliver to UPS Store PO boxes? What is UPS policy with a package that is 10 times bigger than the actual box?



Would you happen to be in Florida? Ive talked to a couple different people where this happened last week. Had me wondering if they were doing a sweep. But I dont know, because like I said, I got packages to the same address within the same week. And they all had the US Customs inspection sticker on it. And obviously some of the US Customs people dont even care, because packages are opened, an item inside the box was opened, examined, put back in the box, resealed, and sent to me. Weird.

rsot 07-08-2011 11:21 AM

DHL can deliver to PO box but only a notice will be left - you will have to go to the counter to pick up manually.

DogFacedBoy 07-08-2011 11:35 AM

Quote:

Originally Posted by xdirc (Post 247537)
Would you happen to be in Florida? Ive talked to a couple different people where this happened last week. Had me wondering if they were doing a sweep. But I dont know, because like I said, I got packages to the same address within the same week. And they all had the US Customs inspection sticker on it. And obviously some of the US Customs people dont even care, because packages are opened, an item inside the box was opened, examined, put back in the box, resealed, and sent to me. Weird.

Upper midwest
Really bummed me out because even w/ the DHL shipping the cost per item was still less and and arrived about 5 days after the order was placed.
Shipment came out of Hong Kong which I thought I read somewhere was safer...maybe I'm wrong
I have had good service from this seller in the past. They sent out a second shipment to a different address that was also seized. Finally they refunded about 80% of my money which I thought was fair. Is it safe for me to try and use them again or should I just try to find someone new?

DogFacedBoy 07-08-2011 11:41 AM

Quote:

Originally Posted by rsot (Post 247542)
DHL can deliver to PO box but only a notice will be left - you will have to go to the counter to pick up manually.

I'm assuming that you mean the counter at the UPS store and not directly to a DHL facility which in my case is 2 hours away vs. the UPS store which is 5 minutes away

fingerblast 07-09-2011 09:58 AM

Quote:

Originally Posted by xdirc (Post 247507)
No, it is not true. I had a package last week that US Customs seized. I received 2 more the same week. All through DHL.

So all of the packages that you just referenced where DHL? I have only had problems with EMS, never DHL. So, I went and opened up a very expensive mailbox at the UPS store because they will sign for any ems and DHL packages. I used my middle named and split up my last name just to be extra careful. Any thoughts on this? Expert guidance would be incredibly appreciated.

fingerblast 07-09-2011 10:06 AM

Update guys: I just checked the first package, that was ems, and it was released from customs. I'm elated. How is everyone else doing with their seized packages/

DogFacedBoy 07-09-2011 11:13 AM

Quote:

Originally Posted by fingerblast (Post 247780)
Update guys: I just checked the first package, that was ems, and it was released from customs. I'm elated. How is everyone else doing with their seized packages/

In my case both were DHL (I have never had a problem with DHL packages being seized in the past)...
In both cases (different addresses) I received the letter from customs as well so I assume thet are gone for good.

Does anyone know if Cincinnati is the only entry point for DHL? My stuff used to sail right through there in a matter of hours. Now it gets to the DHL warehouse cloest to me and gets seized there.

Is this some sort of new policy?

che2009 07-09-2011 03:32 PM

Quote:

Originally Posted by jbluntz (Post 124996)
That's insane, I would of never thought to order that much unless it was split up over a dozen mailboxes. I just had small box less then 10 lbs with only 50 pcs of software taken out, I guess I should try DHL, I didn't know that made a difference to customs though.

Yes. Insane. I'm always worried about getting poor quality or defective lots when buying in quantity. I've gotten stuff that was perfect quality the first time and then subsequent orders, your supplier sends horrendous stuff obviously from another vendor. I gamble small.

che2009 07-10-2011 07:14 AM

A lot of times packages are opened because some of these dumb Chinese suppliers declare items with vague descriptions like "Gift" with a $10 value on a 50 pound box. DHL commercial shipments are supposed to be taxed. Many packages are opened because of vague descriptions and low declared values. U.S import taxes are tiny compared to Europe. Kind of stupid to declare such a low value on a huge shipment.

che2009 07-10-2011 07:30 AM

Quote:

Originally Posted by DogFacedBoy (Post 247787)
In my case both were DHL (I have never had a problem with DHL packages being seized in the past)...
In both cases (different addresses) I received the letter from customs as well so I assume thet are gone for good.

Does anyone know if Cincinnati is the only entry point for DHL? My stuff used to sail right through there in a matter of hours. Now it gets to the DHL warehouse cloest to me and gets seized there.

Is this some sort of new policy?

It could be. EMS tracking log is different now since 2 weeks. In NYC, when a package arrived into the country, it used to say "inbound int'l arrival". If it went into customs it would say "inbound into customs" immediately afterwards. If it didn't say "inbound into customs", it was forwarded immediately to your local sorting center without ever getting a thorough customs inspection.

Now it doesn't show "inbound int'l arrival" or "inbound into customs" anymore. It just says "processed through facility"

DogFacedBoy 07-10-2011 09:33 AM

Quote:

Originally Posted by che2009 (Post 247910)
A lot of times packages are opened because some of these dumb Chinese suppliers declare items with vague descriptions like "Gift" with a $10 value on a 50 pound box. DHL commercial shipments are supposed to be taxed. Many packages are opened because of vague descriptions and low declared values. U.S import taxes are tiny compared to Europe. Kind of stupid to declare such a low value on a huge shipment.

I have often thought the same thing. They will send a couple of boxes, 50# each and declare as gift or educational...c'mon???:doh:

fingerblast 07-10-2011 10:13 AM

Quote:

Originally Posted by che2009 (Post 247914)
It could be. EMS tracking log is different now since 2 weeks. In NYC, when a package arrived into the country, it used to say "inbound int'l arrival". If it went into customs it would say "inbound into customs" immediately afterwards. If it didn't say "inbound into customs", it was forwarded immediately to your local sorting center without ever getting a thorough customs inspection.

Now it doesn't show "inbound int'l arrival" or "inbound into customs" anymore. It just says "processed through facility"

So based on what you just said, it is easier to get packages through via EMS? To me I have only had issues with EMS and not DHL. As for the Cincinnati question, it depends where you live. I live in the South East, so Cincinnati is my hub. West coast I believe somewhere in Cali, maybe San Fran will be your hub. All of my DHL stuff seems to go through Cincinnati each time with no fail. Also, they open each item and repack it just to check for who knows what. The packers even left a box cutter, open, that was sent through. I'm glad I didn't cut the crap out of myself pulling the boxes out lol!

fingerblast 07-10-2011 10:22 AM

Quote:

Originally Posted by DogFacedBoy (Post 247787)
In my case both were DHL (I have never had a problem with DHL packages being seized in the past)...
In both cases (different addresses) I received the letter from customs as well so I assume thet are gone for good.

Does anyone know if Cincinnati is the only entry point for DHL? My stuff used to sail right through there in a matter of hours. Now it gets to the DHL warehouse cloest to me and gets seized there.

Is this some sort of new policy?

Also, I feel like an idiot. I realize from what I have read that just because it was released does not mean that I will receive it. However, in the past when they have been released I have always received them. I have never had issues with DHL and Cincinnati. I have do everything I have read on here in order to get my stuff through. I have gone to smaller shipments etc. These shipments that are being held are incredibly small. It seems my bigger shipments that weigh 5 and 6 times as much are getting through DHL/Cincinnati easier. Maybe it is just an EMS thing?

DogFacedBoy 07-10-2011 12:33 PM

I have not had problems with DHL in Cincinnati either.
The two packages that I had seized were at the DHL distribution center in my state, literally within an hour or so of being put on the truck and delivered to my door 2 hours away

che2009 07-10-2011 04:52 PM

Quote:

Originally Posted by fingerblast (Post 247958)
So based on what you just said, it is easier to get packages through via EMS? To me I have only had issues with EMS and not DHL. As for the Cincinnati question, it depends where you live. I live in the South East, so Cincinnati is my hub. West coast I believe somewhere in Cali, maybe San Fran will be your hub. All of my DHL stuff seems to go through Cincinnati each time with no fail. Also, they open each item and repack it just to check for who knows what. The packers even left a box cutter, open, that was sent through. I'm glad I didn't cut the crap out of myself pulling the boxes out lol!

Not really sure about that. NYC does have a huge immigrant Chinese population and the amount of packages coming through JFK from China is more than most hubs in the U.S. I have heard less than 1% of packages that come through JFK are physically opened. But I'm sure they do get x-rayed and sniffed out by the dogs.

Axcend 07-10-2011 05:48 PM

I've never had packages opened when held by customs, so I am assumed just x-rayed and dog sniffed. I am in florida so all my packages go through JFK. I also get everything through EMS, never used DHL

xdirc 07-11-2011 05:42 AM

Quote:

Originally Posted by che2009 (Post 247910)
A lot of times packages are opened because some of these dumb Chinese suppliers declare items with vague descriptions like "Gift" with a $10 value on a 50 pound box. DHL commercial shipments are supposed to be taxed. Many packages are opened because of vague descriptions and low declared values. U.S import taxes are tiny compared to Europe. Kind of stupid to declare such a low value on a huge shipment.

Yes. Very True. Ive got a box that was 24 kg. He put on there that it was a sample of a camera valued at $60. WTF? LOL I forget the description that my good seller puts on there, but he'll value it out at $3,500

bchrist430 07-11-2011 07:08 PM

Quote:

Originally Posted by che2009 (Post 247914)
It could be. EMS tracking log is different now since 2 weeks. In NYC, when a package arrived into the country, it used to say "inbound int'l arrival". If it went into customs it would say "inbound into customs" immediately afterwards. If it didn't say "inbound into customs", it was forwarded immediately to your local sorting center without ever getting a thorough customs inspection.

Now it doesn't show "inbound int'l arrival" or "inbound into customs" anymore. It just says "processed through facility"


I currently have package the says "inbound into customs" just got there today.

fingerblast 07-13-2011 08:51 PM

Update: I had a pretty large shipment, about 20 pieces/50 lbs, get automatically rerouted by DHL to the New York City location. Usually they go right to the Cincinnati hub. Customs is already holding a small EMS shipment of mine. I have recently sent new orders to a new address under a different name. Is my address flagged now? Also, customs just released an order of mine and it made it through fine. I have no idea what is going on now.

DogFacedBoy 07-13-2011 09:18 PM

I can't say with any certainty that addresses get flagged. Every address that I have had seizures at either I or someone else has subsequently received packages at...go figure.

I would assume though that it is much riskier and should be avoided at least for a period of time

fingerblast 07-14-2011 12:43 AM

Quote:

Originally Posted by DogFacedBoy (Post 248965)
I can't say with any certainty that addresses get flagged. Every address that I have had seizures at either I or someone else has subsequently received packages at...go figure.

I would assume though that it is much riskier and should be avoided at least for a period of time

What is much riskier? Shipping to the address that recently had a package seized?

fingerblast 07-14-2011 01:08 PM

Quote:

Originally Posted by jbluntz (Post 124796)
I had some stuff held for 2 weeks, it was inspected but I still recieved it.
About the location just look at the zip code they used for your address on the ems ticket, that's how they route the package, you can have your seller change the zip code so its closer to the east coast than the west.

So, anything more than 2 weeks we should go ahead and consider those packages a lost cause? I'm going to start opening disputes with my CC company. I can always close the dispute if I miraculously receive the item after being held so long. Thoughts?

bchrist430 07-14-2011 07:27 PM

after 3 days finally got released from customs in JFK. they had it since july 11.
Delivered today

fingerblast 04-15-2013 06:50 PM

Looks like customs is back at it. Anyone else experiencing the same?

GreenBean 04-15-2013 06:52 PM

Indeed.

One of my latest for incoming to SEATTLE was a FedEx hold.

Incorrect zip code

Couple of UK items are on their way to Mars. ( different story)



:mad:

fingerblast 04-15-2013 07:10 PM

Usually this happens mid-June. I guess they are changing their "blackout" dates.

yotano211 04-16-2013 01:02 AM

Quote:

Originally Posted by fingerblast (Post 440641)
Usually this happens mid-June. I guess they are changing their "blackout" dates.

What shipping company and what location are you talking about.

fingerblast 04-16-2013 09:31 AM

DHL, eastern US. Also, one of my packages says "Awaiting collection by recipient as requested" on the DHL tracking update. What does this mean? I've never experienced this before. According to the DHG blog, someone else experienced this issue and their item ended up getting seized by customs after a few weeks. That seems odd to me that the package would make it all the way to the destination hub just to be seized.

unkown5454 04-16-2013 12:52 PM

Quote:

Originally Posted by fingerblast (Post 440882)
That seems odd to me that the package would make it all the way to the destination hub just to be seized.

Happens all the time. Read around.

vogeltron 04-24-2013 02:51 AM

Ya'll are nuts importing phakes. Person I knew use to be big into the Vero products on eBay. Was getting 2-3 packages a week to multiple UPS store addresses. Customs tracked who the packages went to. Homeland Security got a warrant raided his house and his storage unit. Now is facing 4 Felony counts and 2 Misdemeanors. Be careful what you guys get into.

IronManWU 04-24-2013 04:10 PM

what were the vero products he was importing?

dallasreed 04-24-2013 04:29 PM

Quote:

Originally Posted by vogeltron (Post 443299)
Ya'll are nuts importing phakes. Person I knew use to be big into the Vero products on eBay. Was getting 2-3 packages a week to multiple UPS store addresses. Customs tracked who the packages went to. Homeland Security got a warrant raided his house and his storage unit. Now is facing 4 Felony counts and 2 Misdemeanors. Be careful what you guys get into.

Sounds intense! :eek:

vogeltron 04-30-2013 02:37 AM

Quote:

Originally Posted by IronManWU (Post 443479)
what were the vero products he was importing?

Branded goods, that is all I can say. But if you are a volume importer and get lots of merchandise be careful. Especially if you have had packages seized multiple times in the past.


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