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Shipping Talk General discussions on shipping, customs, tracking, USPS, UPS, FedEx, DHL, EMS, etc.

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  #1  
Old 06-25-2011
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Default Cleared Customs, arrived at my city and now "Please contact DHL"

13 Please contact DHL MyCITY GATEWAY, FL - USA 14:11
12 Processed at MyCITY GATEWAY - USA MyCITY GATEWAY, FL - USA 08:12
11 Arrived at Sort Facility MyCITY GATEWAY - USA MyCITY GATEWAY, FL - USA 07:47
10 Departed Facility in CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 05:39
9 Processed at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 04:56
8 Clearance processing complete at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 02:10
7 Arrived at Sort Facility CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 02:07
6 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 19:26

I called and they told me that the package was being checked at Customs...
and asked me to call back Monday to speak with their Import Department.
This is weird because I usually get everything delivered fine after it clears Cincinnati customs, looks like this time it did cleared and it was held right before leaving the final gateway to my local DHL office for delivery...


Has anyone ever been in a situation like this...??

Thanks

Steak32

Last edited by steak32; 06-25-2011 at 10:46 PM.
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Old 06-26-2011
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