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Shipping Talk General discussions on shipping, customs, tracking, USPS, UPS, FedEx, DHL, EMS, etc.

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  #1  
Old 08-01-2011
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Default So confuse with this DHL status

I have been order items from Hongkong for 3-4 month.
Some time DHL hold it and Clearance delay but this time so confuse me.

Sorry for my English, I m not native speaker


17 Clearance delay NEW YORK CITY GATEWAY, NY - USA 07:42

Saturday, July 30, 2011 Location Time
16 Clearance processing complete at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 18:05

Friday, July 29, 2011 Location Time
15 Shipment arrived at incorrect facility. Sent to correct destination CINCINNATI HUB, OH - USA 23:53

14 Please contact DHL NEW YORK CITY GATEWAY, NY - USA 16:28

13 Shipment arrived at incorrect facility. Sent to correct destination CINCINNATI HUB, OH - USA 05:30

12 Arrived at Sort Facility CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 03:08

11 Clearance delay NEW YORK CITY GATEWAY, NY - USA 02:26

Thursday, July 28, 2011 Location Time
10 Processed for clearance at NEW YORK CITY GATEWAY - USA NEW YORK CITY GATEWAY, NY - USA 19:55

9 Arrived at Sort Facility NEW YORK CITY GATEWAY - USA NEW YORK CITY GATEWAY, NY - USA 19:25

8 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 21:54

7 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 21:40

6 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 06:00

5 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 05:05

Look like they have fun to ship package from OH to NY and from NY to OH.

Have no idea what to do.
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  #2  
Old 08-02-2011
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Give it a few days. The tracking looks oddly random and it may get released since it originally cleared Ohio. Don't panic just yet.
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Old 08-02-2011
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You can contact DHL directly or you can ask your supplier to ring DHL to know more details.
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Old 08-02-2011
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Thank you for your advise.

It still delay today. - -"
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Old 08-07-2011
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Hope the good news come to you asap.
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Old 08-09-2011
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It still delay. I call DHL they said US custom might sent it back to DHL or might not.
US custom will send me a letter in 30 days that what going on with my package. - -"
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