Parcelforce repeated delays with goods

[Callidus]

NEVER EVER SHIP VIA PARCELFORCE!

The amount of problems I had with them is ridiculous they inspect ALL packages VERY careful.

DHL goes through customs 2 minutes after arriving at 'Sort Facility'...like hell do they check packages properly.. one of the DHL reps told me their best / quickest route is HK to UK as they have such a good relationship with the airports.

Parcelforce will burn you

[Callidus]

oh and regarding your camera that is probably seized.. its taken way too long unless their is fees needed to be paid but you should of received that in the post by now

[Elijah]

I always used Parcelforce when shipping certain items. It takes like 4-5 days to clear customs but it was worth it. Any other shipping method, I would have been apprehensive to use. Parcelforce do not inspect nearly as often in my experience.

[GTB]

davey...depends on whats in the package bro and abit of luck whether it gets seized or not

they dont inspect every package for one reason or another

its happened to me a few times though so i hear ya

[Elijah]

The only problem is that they can still let it sit doing nothing for days, even if they have no intention of inspecting it. As long as the invoice is good and does not get them interested in the contents, they normally have no reason to open it. But it is worth it if you have the time.

[bigbill]

What do you guys reckon..? Seized..? I have not had this before - awaiting customs clearance twice..

Have already phoned parcelforce twice but spoke to useless articles both times who were no help.

Btw had this item shipped many many times to UK with no issues, usually marked as gift/samples.

09-05-2012 13:18 International Hub Awaiting Customs clearance
09-05-2012 13:15 International Hub Received and processed
07-05-2012 18:02 International Hub Awaiting Customs clearance
07-05-2012 18:01 International Hub Received in destination country
05-05-2012 03:08 Delivery Agent - SHANGHAI - PTT Forwarded for export
04-05-2012 20:43 Delivery Agent - CHINA Collected from customer

[Callidus]

Doesnt matter about previous times, exactly what I said above... Parcelforce IS problems whichever way you look at it!

DHL - NEVER had a problem, they have the best relationship with airports and some of the quickest routes EVER.. I advise to send 1 parcel with DHL and 1 with PARCELFORCE and come back to me with which is easier

Willkeelham - Its that type of bull you posted above is why I would never ship with Parcelforce again OH and the fact they put ridiculous prices on the customs fees where DHL dont.

[bigbill]

Thanks for the quick reply, I have used DHL many times and in all honesty I AGREE and PREFER DHL. Tracking/service/speed are top notch and win hands down over parcelforce.

I get 80% of my packages shipped with DHL...

This one supplier however and product are not advised to be sent via DHL by more than one chinese supplier, hence sending via EMS.

Just wondered if anyone else had had items awaiting customs clearance twice that is all!

[Ebayorbust]

I've never had a problem with either but definitely prefer DHL for several reasons:

Faster, better tracking info and lower "admin" fees when processing customs charges.

[Callidus]

If it says it twice it usually means fees are needed might be worth calling them and asking is there are fees on it Wilk.

[Gamefreak]

Looks very bad 5 days in customs already..

Like these other guys say DHL is your way.. :D

[kailoo]

iv called parcel force and the man said he is going to ring up customs and see whats taking so long and then he is going to ring me back. im waiting for his call.. its been sooooooo long the parcel being held by customs.. i evn have to go on holiday in a weeks time aswell
Date Time Location Tracking
Event
17-04-2012 20:19 International Hub Awaiting Customs clearance
17-04-2012 20:18 International Hub Awaiting clearance - information needed from addressee
13-04-2012 23:47 International Hub Awaiting Customs clearance
13-04-2012 23:32 International Hub Received in destination country
12-04-2012 17:41 Delivery Agent - HONG KONG - PTT Forwarded for export
12-04-2012 13:54 Delivery Agent - HONG KONG Collected from customer

no good. no good indeed. now just pray that it comess !! ......

[Elijah]

I prefer UPS. Everything reaches me from China in 3 days maximum, and it clears as soon as it arrives in the country. EMS is a last resort for me

[eternity4u]

Elijah. What are you importing?
If you got nothing to be afraid of, the all you can do is wait.
Customs can hold to your item has along has they want, and no courier company can do anything.

[powerjam]

i am having a simular problem....

iv had the odd awaiting custom clearence for over 14 days before BUT this is a new one for me, here is a copy of the Parcel force tracing info...


14-05-2012 - 09:02 - International Hub - Awaiting Customs clearance

14-05-2012 - 08:45 - International Hub - Received and processed

09-05-2012 - 10:40 - International Hub - Awaiting Customs clearance

09-05-2012 - 10:39 - International Hub - Received in destination country

08-05-2012 - 00:19 - Delivery Agent - BEIJING - PTT-Forwarded for export

07-05-2012 - 18:16 - Delivery Agent - CHINA -Collected from customer


has anybody else had THE RECEIVED AND PROCESSED THEN HANDED BACK TO CUSTOMES FOR AWAITING CLEARENCE AGAIN????

very confused at this one?

[GTB]

where does it say handed to customs?

looks like there is a hold up for one reason or another

what does the status say.......

[bigbill]

@powerjam, please could you PM me with what you are importing... i have a feeling this means they are seized but havent had any letters through yet on mine...

[rsot]

Take a pm too to understand what's going on with the products.

[biggesmalls]

There holding and checking everything through ems ,my supplier said its because of the olympics,I ve been charged tax on all my packages coming through even 1s with a value of $30

Its taken like 10 days to clear customs its a total pisstake

[biggesmalls]

Originally Posted by powerjam

i am having a simular problem....

iv had the odd awaiting custom clearence for over 14 days before BUT this is a new one for me, here is a copy of the Parcel force tracing info...


14-05-2012 - 09:02 - International Hub - Awaiting Customs clearance

14-05-2012 - 08:45 - International Hub - Received and processed

09-05-2012 - 10:40 - International Hub - Awaiting Customs clearance

09-05-2012 - 10:39 - International Hub - Received in destination country

08-05-2012 - 00:19 - Delivery Agent - BEIJING - PTT-Forwarded for export

07-05-2012 - 18:16 - Delivery Agent - CHINA -Collected from customer


has anybody else had THE RECEIVED AND PROCESSED THEN HANDED BACK TO CUSTOMES FOR AWAITING CLEARENCE AGAIN????

very confused at this one?

I had the same yesterday it will mean your going to have to pay charges

[powerjam]

Originally Posted by GTB

where does it say handed to customs?

looks like there is a hold up for one reason or another

what does the status say.......

Hi GTB... it says processed and is now awaiting customs clearance AGAIN so i assume it has been handed back awaiting clearence!!!

I have just checked the status and it says "in progress"

Thanks for the reply

[GTB]

ok it aint been seized yet then bud

keep the faith

if it says handed to customs and the status says delivered then its gone

give parcelforce a call...ask them what the situation is?