Parcelforce repeated delays with goods

[GTB]

@jemma sounds like a hold up of some sort

nothing sinister as far as i can see

have you called the courier to see what is happening?

[Ant]

Ive still got the same received and processed international hub on the 18th may , terrible service, ive had more sent with a different name address but it is only a fraction of what my order was , now ill have to build back up business with it , and hope for this to come eventually

[hirdschemicals]

i have same news "received and processed international hub", i have had another 6 parcels sent after the few which are still in customs and i have already received them. i think with all the reading i have done from a certain start date (approx 1st may) to end date (approx 22nd may) a big selection of parcels have got some kind of special treatment "customs charges" checked etc, and that's why there is a hold up because there getting prepared for the Olympic games or have wanted to say "look we are doing are jobs lol" i'm still not worrying at all i think there is just a back log and hoping in the next few days for my status to change..

[GREEN LION]

one of my parcel is still on ( received and processes ) since 21/05/2012.

I called Parcel force a few time ,but they said its customs whos delaying this parcels.

Lazy F**rs are this custom guys. waist of tax payer money

[Killuminati]

31-05-2012 04:39 London North West Depot Awaiting payment of charges
30-05-2012 23:51 London North West Depot Received at delivery depot
30-05-2012 11:19 National Hub Received and processed
30-05-2012 01:58 International Hub Revised charges to be paid
30-05-2012 01:56 International Hub Forwarded for UK processing
27-05-2012 12:24 International Hub Awaiting Customs Charging
23-05-2012 10:46 International Hub Awaiting Customs clearance
23-05-2012 09:18 International Hub Received and processed
22-05-2012 18:48 International Hub Awaiting Customs clearance
22-05-2012 18:47 International Hub Received in destination country
19-05-2012 21:55 Delivery Agent - EMSEVT SHENZHEN EMS Forwarded for export
19-05-2012 19:09 Delivery Agent - CHINA Collected from customer

I rang my local parcelforce depot today and they said i have to pay £30.50 to get my parcel released and sent to me bullsh*t

[jemma25]

had update on mine been released by customs today after being in there since 21st it was released without charges which is good i am glad finally i will get it tomorrow

06-06-2012 16:23 National Hub Received and processed
06-06-2012 15:32 International Hub Forwarded for UK processing
22-05-2012 11:22 International Hub Received and processed
21-05-2012 21:55 International Hub Awaiting Customs clearance
21-05-2012 21:54 International Hub Received in destination country
17-05-2012 00:26 Delivery Agent - SHANGHAI - PTT Forwarded for export
16-05-2012 20:03 Delivery Agent - CHINA Collected from customer

[Hushhush]

Hi any one hot there goods I got one in international hub received and processed 1/6

And one

28/5 in awaiting custums clearance.

[Hushhush]

Originally Posted by jasminelm88

Unbelievable!!!!
You are such a lucky guy!!!!
Thanks again!!

Now mate wat u order pm if required urs seems to come from same area as mineblongvshot bu t just wondering

[BlackBox]

Originally Posted by Hushhush

Hi any one hot there goods I got one in international hub received and processed 1/6

And one

28/5 in awaiting custums clearance.

thats long time m8 waiting for 2 parcels came in on 12/6 one showing as held other one showing process

[Ant]

mines still on received n processed from 18th may :/

[GTB]

woah some serious delays happening man

probs to do with olympics etc

[umi]

Hi new to this : i am expecting two parcel from china and both showing awaiting custom clearance from 12/06/2012 can any one help why they taking so long ?? thanks

[johnboyz26]

i have also got this message from the tracking??

did you get the items back in the end??

[johnboyz26]

o yeah and i should probably add mine is vero??? take it i have lost the packages??

Originally Posted by johnboyz26

i have also got this message from the tracking??

did you get the items back in the end??

[johnboyz26]

Originally Posted by johnboyz26

o yeah and i should probably add mine is vero??? take it i have lost the packages??

has anyone else got this?? " information needed from addressee" im guessing this is bad??

15-06-2012 19:24 International Hub Awaiting Customs clearance
15-06-2012 19:23 International Hub Awaiting clearance - information needed from addressee
13-06-2012 09:08 International Hub Awaiting Customs clearance
13-06-2012 08:58 International Hub Received and processed
10-06-2012 16:15 International Hub Awaiting Customs clearance
10-06-2012 16:14 International Hub Received in destination country
04-06-2012 23:42 Delivery Agent - GUANGZHOU - PTT Forwarded for export
03-06-2012 12:58 Delivery Agent - CHINA Collected from customer

[GTB]

call parcelforce johnboyz26

[lj17]

Originally Posted by johnboyz26

has anyone else got this?? " information needed from addressee" im guessing this is bad??

15-06-2012 19:24 International Hub Awaiting Customs clearance
15-06-2012 19:23 International Hub Awaiting clearance - information needed from addressee
13-06-2012 09:08 International Hub Awaiting Customs clearance
13-06-2012 08:58 International Hub Received and processed
10-06-2012 16:15 International Hub Awaiting Customs clearance
10-06-2012 16:14 International Hub Received in destination country
04-06-2012 23:42 Delivery Agent - GUANGZHOU - PTT Forwarded for export
03-06-2012 12:58 Delivery Agent - CHINA Collected from customer

Depending on what is in it and if its opened, you should receive it. My parcel from china took 6 weeks, it was awaiting customs clearance for 3 weeks, parcelforce customer service said they are checking every item from china which i dont believe as there's not enough staff to do that but i think the backlog of bank holiday plus olympics slowness you could be waiting up to 6 weeks but you will get the parcel. I thought mine had been open and seized but 3 weeks later it turned up unopened, no charges on it.....was pleasantly suprised.

[johnboyz26]

Originally Posted by lj17

Depending on what is in it and if its opened, you should receive it. My parcel from china took 6 weeks, it was awaiting customs clearance for 3 weeks, parcelforce customer service said they are checking every item from china which i dont believe as there's not enough staff to do that but i think the backlog of bank holiday plus olympics slowness you could be waiting up to 6 weeks but you will get the parcel. I thought mine had been open and seized but 3 weeks later it turned up unopened, no charges on it.....was pleasantly suprised.

guess im now playing the waiting game too :-(, i have been doing this 5-6 years now, never seen anything like this

its just the "International Hub Awaiting clearance - information needed from addressee" that worries me, as i did a google search and this could mean they are sending me a letter and holding the box?? did any of yous have this on your parcel froce tracking too????

[BlackBox]

my first parcel Status has changed from Held to process


my second parcel Status In progress Expected delivery date 19-06-2012

when spoke PF they said that the parcel will go to one off there depot in oxford then to me in HP12

[hirdschemicals]

i have 4 parcels from 20/5/2012 waiting at customs saying ,
"International Hub Awaiting Customs clearance" or either
"International Hub Received and processed"
also 2 more from 10/6/2012, saying same things lol, this is just a big problem,
all saying status: In progress
not received 1 letter saying seized or anything what is up lol? is it a waiting game or what?

[umi]

Originally Posted by johnboyz26

has anyone else got this?? " information needed from addressee" im guessing this is bad??

15-06-2012 19:24 International Hub Awaiting Customs clearance
15-06-2012 19:23 International Hub Awaiting clearance - information needed from addressee
13-06-2012 09:08 International Hub Awaiting Customs clearance
13-06-2012 08:58 International Hub Received and processed
10-06-2012 16:15 International Hub Awaiting Customs clearance
10-06-2012 16:14 International Hub Received in destination country
04-06-2012 23:42 Delivery Agent - GUANGZHOU - PTT Forwarded for export
03-06-2012 12:58 Delivery Agent - CHINA Collected from customer

Hi they need your address confirmation they will send you latter regarding this or you can ring them

[wilburnet]

Oh my god ... this is spooky re Johnboyz26 Look at my tracking details below they are near identical , especially on the 15th June !!

Anyway i rang Parcelforce this morning . After the woman said it was at customs , i said was only ringing about the info required from addressee part , and she said she could not see that detail from her end on her computer , and that it would probably clear from Customs in a few days . So i think it just a waiting game now . The reason i think mine has been held is that it ways 8KG approx so its pretty bulky .
Got 2 smaller parcels through with no problems the start of last week




15-06-2012

19:24

International Hub

Awaiting Customs clearance



15-06-2012

19:23

International Hub

Awaiting clearance - information needed from addressee



13-06-2012

09:09

International Hub

Awaiting Customs clearance



13-06-2012

08:53

International Hub

Received and processed



10-06-2012

16:22

International Hub

Awaiting Customs clearance



10-06-2012

16:21

International Hub

Received in destination country



04-06-2012

23:01

Delivery Agent - GUANGZHOU - PTT

Forwarded for export



04-06-2012

19:30

Delivery Agent - CHINA

Collected from customer