DHL Shipment on hold today?

[Gamefreak]

Anyone else having shipments on hold today - thanksgiving? Co-incidence or should I be worried?

Branded stuff

2011-11-22 20:16:00 Shipment picked up
2011-11-23 09:15:57 Arrived at DHL facility in SHENZHEN - CHINA, PEOPLES REPUBLIC
2011-11-23 10:55:50 Processed at Location SHENZHEN - CHINA, PEOPLES REPUBLIC
2011-11-23 10:59:34 Departed from DHL facility in SHENZHEN - CHINA, PEOPLES REPUBLIC
2011-11-23 13:38:55 Arrived at DHL facility in HONG KONG - HONG KONG
2011-11-23 13:58:43 Clearance processing complete at HONG KONG - HONG KONG
2011-11-23 14:33:27 Processed at Location HONG KONG - HONG KONG
2011-11-23 14:51:08 Departed from DHL facility in HONG KONG - HONG KONG
2011-11-23 22:15:00 Arrived at DHL facility in GATEWAY,CA-USA
2011-11-23 22:20:18 Clearance processing complete at GATEWAY,CA-USA
2011-11-23 22:29:10 Processed at Location GATEWAY,CA-USA
2011-11-24 05:44:31 Shipment on hold

[Bunneh]

yes it probably is on hold because of thanksgiving... tomorrow you will be able to see if it is released or if they tried to contact you.
Usually DHL tracking notes are quite detailed.

[unkown5454]

This happens all the time, specifically on weekends or holidays because delivery trucks do not operate on these days. Shipment on Hold is not the same thing as Clearance Delay...everyone keeps confusing these terms.

[jeffweico]

The IMPORTANT part of all that info is:

2011-11-23 22:20:18 Clearance processing complete at GATEWAY,CA-USA

This means that your package CLEARED Customs. They could still pull it back, but that is unlikely. The most likely reason for the shipment being on hold is the Thanksgiving Holiday. My guess is that you will see movement tomorrow.

[Gamefreak]

Thanks god! Man I have too much stuff in that shipment to have it being seized by customs.

Report back later today as it usually says out for delivery or departure around 5am

[Callidus]

Either what jeffweico said or that you might have to pay some fees? Always says shipment on hold on UK parcels when you need to pay taxes or import duty, once paid changes to out for delivery.

Let us know if you get it

[teedon]

It should be no problem,we also have a few packages to usa same as the status with you,but 10 mins ago it got update and all will be delivery later today.This is only the thanksgiving holiday.

[rsot]

All the best.

[cardfelon]

Got 3 packages today from DHL. All 3 said the same thing yesterday. All came through Cincinnati

[Gamefreak]

Package Cleared no problems, got worried for nada is seems. :D

[fingerblast]

Originally Posted by jeffweico

The IMPORTANT part of all that info is:

2011-11-23 22:20:18 Clearance processing complete at GATEWAY,CA-USA

This means that your package CLEARED Customs. They could still pull it back, but that is unlikely. The most likely reason for the shipment being on hold is the Thanksgiving Holiday. My guess is that you will see movement tomorrow.

Thanks for clearing this up. I have been wondering this myself. So, if my package states that clearance processing is complete, and THEN it is put on hold I should be okay, right?

[unkown5454]

Originally Posted by fingerblast

Thanks for clearing this up. I have been wondering this myself. So, if my package states that clearance processing is complete, and THEN it is put on hold I should be okay, right?

Yes. Holds are normal, DELAYS are the issue.

[jeffweico]

Originally Posted by fingerblast

Thanks for clearing this up. I have been wondering this myself. So, if my package states that clearance processing is complete, and THEN it is put on hold I should be okay, right?

Once clearance processing is complete, I know of only two bad thing that can still happen and both of them are VERY UNLIKLELY.

Customs CAN, until the package is actually delivered, recall the package. But that almost never happens.

Many shippers in China use a third party to handle and process their packages for export. They pay the third party, and the thrid party pays DHL and whatever else. It is NOT unheard of for the third party to have a payment hiccup with DHL. When that happens, the shipments are all held until they resolve the matter. This has happened to me twice. The GOOD NEWS is that the matter is almost always resolved quickly. If that were to happen, expect a 24-72 hour delay. Again, it is unlikely.

[DogFacedBoy]

Originally Posted by jeffweico

Once clearance processing is complete, I know of only two bad thing that can still happen and both of them are VERY UNLIKLELY.

Customs CAN, until the package is actually delivered, recall the package. But that almost never happens.

I had 2 packages about 6 months ago clear DHL in Cincinnati and arrive at the sort facility in my state about 100 miles from where I live.

Tracking info on DHL site said they had arrived at the sort facility, which in the past means that later that day or the next day I will have them. In both cases the next day the tracking site said "contact DHL" and in both case they were seized after they had cleared customs and were literally sitting waiting to get loaded on the truck that would bring them to me.
So at least in my case it happened twice in about a 2 week period, but not sure if this is the scenario that you were talking about.

In the past whenever I saw that it had left Cincinnati I thought I was home free.

[jeffweico]

Originally Posted by DogFacedBoy

I had 2 packages about 6 months ago clear DHL in Cincinnati and arrive at the sort facility in my state about 100 miles from where I live.

Tracking info on DHL site said they had arrived at the sort facility, which in the past means that later that day or the next day I will have them. In both cases the next day the tracking site said "contact DHL" and in both case they were seized after they had cleared customs and were literally sitting waiting to get loaded on the truck that would bring them to me.
So at least in my case it happened twice in about a 2 week period, but not sure if this is the scenario that you were talking about.

In the past whenever I saw that it had left Cincinnati I thought I was home free.

Yes, it is what I was talking about. And I am not CERTAIN of why it happens, but I think they end up finding something later on they REALLY do not like in the same shipment - like counterfeit drugs or something. Again, this is just my THEORY. It has never happened to me and I have heard about it only on rare occasions.

Once clearance processing is ciomplete is is 97% safe. It is only 100% safe when you are holding it in your hands.

[DogFacedBoy]

Boy, aren't I the lucky one then to have it happen twice in less than 2 weeks?
I should add that both packages came from the same seller, but to two different addresses in different cites to different names

[unkown5454]

Originally Posted by DogFacedBoy

Boy, aren't I the lucky one then to have it happen twice in less than 2 weeks?
I should add that both packages came from the same seller, but to two different addresses in different cites to different names

It's as Jeff said, this happens when they find something they seriously don't like and will recall every package with that sender's address no matter where they are going or are located.

[DogFacedBoy]

Originally Posted by unkown5454

It's as Jeff said, this happens when they find something they seriously don't like and will recall every package with that sender's address no matter where they are going or are located.

Ah...so if there was something else in a package sent by the same shipper they will try to track down every package (even after having passed through Customs) sent by that shipper/sender before they are actually delivered?

[unkown5454]

Exactly. It's not necessarily any fault of your own package's contents, they just won't risk anything coming in from that shipping agency after something is discovered. To what level or how serious do the contents have to be? That's what none of us will know without inside help.

[slappzilla]

Originally Posted by DogFacedBoy

I had 2 packages about 6 months ago clear DHL in Cincinnati and arrive at the sort facility in my state about 100 miles from where I live.

Tracking info on DHL site said they had arrived at the sort facility, which in the past means that later that day or the next day I will have them. In both cases the next day the tracking site said "contact DHL" and in both case they were seized after they had cleared customs and were literally sitting waiting to get loaded on the truck that would bring them to me.
So at least in my case it happened twice in about a 2 week period, but not sure if this is the scenario that you were talking about.

In the past whenever I saw that it had left Cincinnati I thought I was home free.

the EXACT same thing happened to me...

I doubt the whole drug theory though. I've used the same supplier forever, and never had a package seized, sans the ONE TIME my supplier shipped DHL instead of EMS without telling me before shipped it out.

[cardfelon]

Your supplier isn't the person who actually ships the goods to you. They use third party company's to handle all the shipping. So if a package with that company's DHL # is found to have something that customs does not like then every package that has that number can get recalled for inspection.

[teedon]

Originally Posted by jeffweico

Once clearance processing is complete, I know of only two bad thing that can still happen and both of them are VERY UNLIKLELY.

Customs CAN, until the package is actually delivered, recall the package. But that almost never happens.

Many shippers in China use a third party to handle and process their packages for export. They pay the third party, and the thrid party pays DHL and whatever else. It is NOT unheard of for the third party to have a payment hiccup with DHL. When that happens, the shipments are all held until they resolve the matter. This has happened to me twice. The GOOD NEWS is that the matter is almost always resolved quickly. If that were to happen, expect a 24-72 hour delay. Again, it is unlikely.

Yes,the supplier will use the shipping agent to handle and process the exporting ,because this way the shipping cost will be cheaper than use the the express shipping company directly.

And some agents will signed a contract with the shipping company,which like DHL ,ems ,hkems etc., and the agents will get very lowest discount from the shipping company and will pay the shipping cost monthly.So if the shipping company not pay the bill on time sometimes ,this will delay the packages until the payment done to their account.But this is not happen too often.