Are there any delays with shipments coming out of china atm, My supplier is telling me that DHL and EMS are having a crampdown by the customs in China and no one is allowed to send VERO items.
Is this true or is he just trying to delay my products?
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I just talked to one of My suppliers ( authentic brands only )and he Said that it's no delays with dhl, except for "easter" but thats it , i dont use ems sence i had to Wait 4 months for a parcel last time i used them.
my last package by DHL from china was check by custom in Hong Kong some stuff like cmos battery was removed not Sure how they do that but shipper said they said those cannot be ship and they return them to shipper who return them to supplier package was delay by a week
Depends on what part of china they are shipping from. Some parts are really having a lot of issues with the gov cracking down on the distributions for f@kes stuff from china to other parts of the world.
Yes lots of places were closed from Thursday to Monday due to Qingming holiday here and easter played hell with stuff through Hong Kong..
All should be fine again now. If you have a genuine DHL tracking number, that is showing a status on their website you should be safe from a scam 99% of the time. As previous poster said, stuff to DHL Hong Kong needs to go with special local transport companies for smooth clearance through customs.
Another courier is being used to send the item from mainland China to Hong Kong where DHL will then deal with it.
Your supplier will get given the DHL tracking number fairly quickly and the tracking is showing that DHL are expecting your item.
you are so right that happen to me I was upset cause for 3-4 days the tracking number did not work
but I think that these supplier now is loosing money with higher expense
my supplier tell me to ship 3 days it will be 48RMB/KG now he shipping 28RMB/KG but it will take a week he said for me to get it
I think that's an excuse as they haven't received your goods from their suppliers yet. Sometimes they can provide tracking number because they can get a courier form in advance, fill in the info, and give you the tracking number. But you cannot track it as the courier hasn't collect it yet!
Hi the tracking number is showing up on DHL's tracking page
"Shipment information received HONG KONG - HONG KONG"
That is the status since Saturday,not had this show as a delay before.
I am using a new supplier from China so have ordered a small parcel to start with.
Most of the time, parcels go through HK before going to other countries. Faster and safer customs clearance. But you can call DHL if it's 5 days already?
Most of the time, parcels go through HK before going to other countries. Faster and safer customs clearance. But you can call DHL if it's 5 days already?
No point. DHL will only advise that they are expecting a parcel.
The issue is that the item probably wasn't even sent when the original tracking number was given.
I would put money on the tracking being updated in the next two days.
Once DHL in Hong Kong actually receive your item. You should receive it within about three days.
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But libbo says the parcel is traceable in DHL website already?
"Shipment information received HONG KONG - HONG KONG"
If it's still not the case, then I stick to this view:
Quote:
Originally Posted by invince
I think that's an excuse as they haven't received your goods from their suppliers yet. Sometimes they can provide tracking number because they can get a courier form in advance, fill in the info, and give you the tracking number. But you cannot track it as the courier hasn't collect it yet!
But libbo says the parcel is traceable in DHL website already?
"Shipment information received HONG KONG - HONG KONG"
If it's still not the case, then I stick to this view:
Most admit I tend to agree with you, its sounds like a stall by the seller, I hope its just that they are waiting to receive the goods from their supplier!!
If they respond you, they should be waiting. Scammers don't reply after collecting money. Tell them you called DHL and the number is invalid, see what they say. Is it high amount or not?
If they respond you, they should be waiting. Scammers don't reply after collecting money. Tell them you called DHL and the number is invalid, see what they say. Is it high amount or not?
Hi they are replying to my emails, and have said the delay is due to the Holiday, I thought DHL work through these holidays? The amount is not too big, it is a new supplier so it is always a venture into the unknown!!
Delays in shipments coming out of China??? 
