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wasn't for a buyer at all.
It was for me (Sketchbooks)

It just said that it went to the wrong HUB and that it was rerouted back to New york.

It got to my local DHL HUB then mexican customs called it back and took it. :eek:

weird that it even went to mexico. usually packages to mexico go toward mexico directly. that i know of, mexico city has their own dhl hub. i knew this girl who imported in mexico and lived in mexico city.

We dont have a lot of experiences from Mexico on this forum - would be interesting to learn

Re: package handed over to customs...what does this mean?
 

I had a package held by customs, it was nothing just some blank bags but it was cleared then HELD by customs. i waited a couple of days to see if they would release it. They did not, so i sent an email to them and told them what the item was and explained they were welcome to open the package.
The next day they released the item, they never opened the item. The package was not tampered with at all. So i would suggest writing them an email. Explain what item your expecting. (Never communicate your expecting knockoffs or anything illegal).

My point is, they HOLD packages sometimes that aren't illegal and they havent actually opened them. You have nothing to lose by trying.

Re: package handed over to customs...what does this mean?
 

Clearance event:
I ordered around 150 stickers with Apple iPhone name on them. there was not logo on the stickers.
Just the name Apple iPhone with capacity 32GB, 128GB
I only ordered them for labelling my inventory. no box, no chargers... just stickers with the capacity and serial numbers.

the package was only 0.5kg but the DHL tracking says 'Clearance event'
Will these stickers be opened and confiscated now?

Re: package handed over to customs...what does this mean?
 

Hi, any updates? Thanks a lot :)

Re: package handed over to customs...what does this mean?
 

Does it mean that you are still expecting your parcel after 2 and a half months ?

Re: package handed over to customs...what does this mean?
 

yes they released them to me, I was so relieved....

Re: package handed over to customs...what does this mean?
 

Hi !! I have a family big package coming from China My supplier said it was “buckled by the customs” who do I contact or where can I send an email to ?
I payed over 1000$ for this and now I can’t get my items . Someone help !!

Re: package handed over to customs...what does this mean?
 

Welcome to the forum - all the best as you master stealth :thumb:

Contact your supplier and the shipping company.

Those are best for "Someone help !!"

Re: package handed over to customs...what does this mean?
 

I was wondering who, in fact you actually addressed this email to…?

Re: package handed over to customs...what does this mean?
 

i liked pirate ship - the prices on shipping were at a wholesale price, rather than retail

Re: package handed over to customs...what does this mean?
 

try calling USPS 1-800 number,intl ,and talk to someone and see what they have to say