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-   -   DHL package delay in Hong Kong (https://www.aspkin.com/forums/shipping-talk/77477-dhl-package-delay-hong-kong.html)

sergfro 10-06-2014 05:53 PM

Re: DHL package delay in Hong Kong
 
only marking on the box is a "2" on the label with red marker

xShevaa7x 10-06-2014 06:33 PM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by mikjuv (Post 595336)
I have the follow situation, but other people have same situation from 20 September: what's happening?

http://imagizer.imageshack.us/v2/280...674/P1OhOv.jpg

I have 2 parcels up to this stage now

Nothing dodgy in them and they're not big in size, and weight maybe a few KG at the most. My supplier will resend the first package posted on the 26th and see if that changes anything. Then if I get both I will pay him extra.

lightmaria 10-06-2014 06:54 PM

Re: DHL package delay in Hong Kong
 
My DHL package still says information received for 12 days, when should I be panicking?

Fanatics 10-06-2014 08:26 PM

Re: DHL package delay in Hong Kong
 
You shouldn't be. It will move eventually.

Arubart 10-07-2014 06:10 AM

Re: DHL package delay in Hong Kong
 
Orderd 29sept package was sent by UPS to The Netherlands and i received it yesterday 10th october

package send 30sept by DHL, now 10th october not even information received by DHL....

Also waiting for a DHL package sent on 27th sept looks like i will receive it in 3 days....it's on his way.

Dazzler87 10-07-2014 10:35 AM

Re: DHL package delay in Hong Kong
 
Are some still having problems? my supplier is shipping my my orders through dhl still but instead of them going through Hong Kong customs there using a different route, still mainland dhl and my orders are updating straight away. latest one 2 days ago it got sent and it's been processed already.

My ones stuck in HK customs from the 12th, 18th, 25th have all been updated and delivered.

speef11 10-07-2014 11:19 AM

Re: DHL package delay in Hong Kong
 
mine from the 19th still on information recived (9290148766).
hope it will get start moving soon, but i know my luck and it prob will not move anywere

CCJay 10-07-2014 11:41 AM

Re: DHL package delay in Hong Kong
 
My EMS on has not moved since 24th

kiwp 10-07-2014 11:43 AM

Re: DHL package delay in Hong Kong
 
mine from 27 aug and still

can anyone please explain to me

http://www.17track.net/en/result/pos...=RC540983685CN

parcel lost or what

xShevaa7x 10-07-2014 01:36 PM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by Dazzler87 (Post 595610)
Are some still having problems? my supplier is shipping my my orders through dhl still but instead of them going through Hong Kong customs there using a different route, still mainland dhl and my orders are updating straight away. latest one 2 days ago it got sent and it's been processed already.

My ones stuck in HK customs from the 12th, 18th, 25th have all been updated and delivered.

Which customs is he using?

xShevaa7x 10-07-2014 01:38 PM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by CCJay (Post 595623)
My EMS on has not moved since 24th

I have two packages on the same update as you, haven't moved either. Not sure what's up with that.

Fanatics 10-07-2014 02:00 PM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by xShevaa7x (Post 595662)
Which customs is he using?

His talking about DHL China. DHL hongkong is the one with problems.

xShevaa7x 10-07-2014 02:13 PM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by Fanatics (Post 595669)
His talking about DHL China. DHL hongkong is the one with problems.

Okay, but it seems like the whole of China has problems at the moment. Several of us using another customs have delays of 2 weeks+ with no updates.

Dazzler87 10-07-2014 02:19 PM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by xShevaa7x (Post 595662)
Which customs is he using?

SHENZHEN - CHINA, PEOPLES REPUBLIC.

Still using dhl and and no delays at all. getting picked up and arriving in about 3-5 days like it used to when going through Hong Kong. anyone placing any new orders get your supplier to send it this way for you and you will have no delays at all.

mikjuv 10-07-2014 03:28 PM

Re: DHL package delay in Hong Kong
 
The problems with DHL were known but it seems they are solving ...

But now there are many people with EMS shipments stuck .... does anyone know for sure what is going on?

P.S. Anyone knows how to contact by email EMS? I don't find anything on their site..only phone's number

xShevaa7x 10-07-2014 03:57 PM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by Dazzler87 (Post 595674)
SHENZHEN - CHINA, PEOPLES REPUBLIC.

Still using dhl and and no delays at all. getting picked up and arriving in about 3-5 days like it used to when going through Hong Kong. anyone placing any new orders get your supplier to send it this way for you and you will have no delays at all.

Okay, thanks. I'm not sure if my supplier can offer this, but I have asked him and will get a reply in around 12 hours for sure.

Losing Money 10-07-2014 04:08 PM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by xShevaa7x (Post 595691)
Okay, thanks. I'm not sure if my supplier can offer this, but I have asked him and will get a reply in around 12 hours for sure.

most of these sellers will try charge you extra for using shenzen as hong kong is cheaper for them to use.

xShevaa7x 10-07-2014 05:48 PM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by Losing Money (Post 595694)
most of these sellers will try charge you extra for using shenzen as hong kong is cheaper for them to use.

I have offered to pay extra if he can do it. I would rather pay extra than wait a month for my order. My EMS packages are stuck for over 2 weeks now :( I hope he can use that customs port.

Appletvjailbreak 10-07-2014 07:20 PM

Re: DHL package delay in Hong Kong
 
My supplier tells me everything is back to normal sounds like it from others posts, hopefully this is the case!

Fanatics 10-08-2014 01:45 AM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by xShevaa7x (Post 595712)
I have offered to pay extra if he can do it. I would rather pay extra than wait a month for my order. My EMS packages are stuck for over 2 weeks now :( I hope he can use that customs port.

EMS is owned by china post which is owned by China gov. So Im pretty sure they are closed during the holiday. Again im just throwing this out there for all the folks with EMS problems. I could be wrong.

Fanatics 10-08-2014 01:49 AM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by mikjuv (Post 595688)
The problems with DHL were known but it seems they are solving ...

But now there are many people with EMS shipments stuck .... does anyone know for sure what is going on?

P.S. Anyone knows how to contact by email EMS? I don't find anything on their site..only phone's number


EMS don't work on holiday buddy. DHL does.

aqaz 10-08-2014 01:56 AM

Re: DHL package delay in Hong Kong
 
Mine: stuck on 'shipment information received' since 9th October not 15th October. I ordered clothes only. no brand.


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