UK eBay & PaypalGeneral discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.
- I regularly use work PC to respond to customer queries/ track my activity.
- Workmate does the same on his PC
- Workmate's account got permanently suspended due to "high fraud risk".
- He was using his friends Ebay and Paypal account to get around the monthly selling allowance and somehow mixed the two accounts up on a particular transaction
- Ebay flagged this up and suspended both of their accounts
- A week later, i get the same email (i suspect it's because my account was linked to my friend's via the work IP address)
Obviously i had nothing to do with any of this and i feel it is really unfair for them to restrict me indefinitely simply for sharing the same IP address..
Is there anything i can do or are my selling days over?
Thanks.
The complete step-by-step guide to get back to selling today!
Don't waste a minute, move on the account is gone forever. No way are they going to reinstate especially if this is ip related. Future reference use Dedicated IP address to avoid similar scenario...
#3
08-16-2017
just_smile
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Re: Ebay account indefinitely restricted
It's probably more than an ip link for them to ban your account to.
You can get accounts reinstated, try calling up and explaining it's just a workmates account, nothing to do with you.
If that doesnt work, then it's time to go stealth.