 eBay wanting me to display business address
I have a stealth account, which I have slowly been building up, I have had an email stating the following below, am I to provide my stealth address that was used to set up the account?? , any help would be great, thank you . Please note my returns are set up correct on each item.
EBAY EMAIL
We've determined that some of your listings haven't followed our Consumer and Commerce Regulations policy. A list of the item(s) we're concerned about is available further down in this email.
We haven't removed any listings, or taken any other action on your account. Instead, we want to provide you with this information so that you can thoroughly review your listings and make sure they follow our guidelines.
Because returns are regulated under UK and Irish distance selling rules, we’ve created guidelines regarding returns policies when you sell an item on eBay. You’re required to include your contact information, as well as a returns policy within your listing.
The returns policy must:
- Provide buyers with at least 14 days from receiving the item to let you know if they want to return an item.
- Always refund the original outbound postage cost regardless of why a buyer returns the item.
- Specify who pays return postage costs for remorse returns.
--If you don’t, you'll be responsible for the return postage costs of the item.
You’re also responsible for the return postage if the item is faulty or not as described in the listing. Restocking fees or other administrative fees are also not allowed.
For more information on this policy, please see:
http://pages.ebay.co.uk/help/sell/return-policy.htm
Please be informed that you have not displayed your Business Address on the View Item page, in the Business Seller Information section of your listing. Business sellers are required to show their company name and address in the Business Seller Information section of their listing. Kindly make necessary changes before relisting your items.
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