Re: Trying to make payment Verizon Mifi
Hello... Just wanted to post my experience in case it may help somebody... I am still a little confused but at least I hopefully got it renewed for another month.
I bought a flashed 4610 device off of eBay in March for around $60... it was on the $5 per month plan but came with two months free service so the first due date was May 24.... I could call the VZW number (1-888-294-6804) that came in the specific instructions (i.e. don't call Verizon, don't set account up online, etc.) and the recording said ".... your due date is May 24, your balance is $5.00 etc.... To add a pin press, etc." So fine I'm all set I think....
So then around about May 24 I go to add the $5 pin and I call that number and the recording doesn't give the option of adding a pin, but just says, "You're on the $30 per month plan, please make a payment to restore service"... Now it was about 2 days before the expiration and the device was still working but I was getting worried. So I tried to contact the eBay seller (whom I had contacted earlier for troubleshooting) but he wasn't responding to me at that time and had no mifis for sale on eBay any longer at that time.
So I contacted another eBay seller who reflashes the devices by mail-in thinking worst-case scenario that's what I'd have to do... After I told him what was going on he said I should be okay, and wouldn't need to reflash. But I asked him how could I add the pin and told him about the recording. Then I asked him is 1-888-294-6804 the Verizon number I should be calling? He said he always uses 1-866-ufreeup to add PIN#.
So I call 1-866-UFREEUP... it's the same Verizon female voice but instead of saying "You're on the $30 plan" I get the ".... your due date is May 24, your balance is $5.00 etc.... To add a pin press, etc." so I add the pin and I call it again and now it's updated and I hear ".... your due date is June 24, your balance is $5.00 etc.... To add a pin press, etc."
Okay, so fine, I'm good to go for another month...... So now this month rolls around and a few days ago both the 1-888-294-6804 number and the 1-866-UFREEUP numbers are now both giving me the "You're on the $30 plan" with no way to load a PIN ...
So this time I get ahold of the original eBay seller and now he tells me to "go to my website drwireless.us/pinvz it will redirect to callingmart.com" and there I find a dialogue box to enter a 10-digit Verizon Wireless account to add the $5 service to. So I entered the number there and ordered that and hopefully it works this time, but just wanted to share this experience in case it might help someone else, and also to see if anybody knows exactly what's going on with these devices and Verizon.
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