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  #1  
Old 12-01-2018
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Default Restricted account MC011

Hi all! This is my first post, sorry if I miss any rule.
And sorry also for my English, i am from Spain.
I was banned with my old account from ebay and now i have a new account (No bussines) using my girlfriend name and adress.
I've received few days ago the MC011 message and they are asking me for bills with any documents to verify my ID.
Ok, i have sent the documents and bills but now, they asking me for my bussines info and i can't send it becouse obviusly, they have my real name.

Have a question, can i modify these documents and sent to them with my girlfriend name or they really check this info?

Please, if anyone have other solution will be apreciated.

Thank you all.
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  #2  
Old 12-01-2018
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Default Re: Restricted account MC011

I have read about the MC011 in the forum but i can't find nothing like my case.
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  #3  
Old 12-01-2018
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Default Re: Restricted account MC011

Have you used a diffrent device using that account? they maybe have linked your previous account to that account, so that's why they;re asking a lot of docs from you.
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  #4  
Old 12-01-2018
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Default Re: Restricted account MC011

Quote:
Originally Posted by WEI View Post
Have you used a diffrent device using that account? they maybe have linked your previous account to that account, so that's why they;re asking a lot of docs from you.
Really i have created a new user in same device rebooting the IP and never use my old account. I think this is not the problem, the account is 3 months old selling.

Thanks!!
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  #5  
Old 12-01-2018
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Default Re: Restricted account MC011

Quote:
Originally Posted by M1 garand View Post
Hi all! This is my first post, sorry if I miss any rule.
And sorry also for my English, i am from Spain.
I was banned with my old account from ebay and now i have a new account (No bussines) using my girlfriend name and adress.
I've received few days ago the MC011 message and they are asking me for bills with any documents to verify my ID.
Ok, i have sent the documents and bills but now, they asking me for my bussines info and i can't send it becouse obviusly, they have my real name.

Have a question, can i modify these documents and sent to them with my girlfriend name or they really check this info?

Please, if anyone have other solution will be apreciated.

Thank you all.




pointless... just move on...
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  #6  
Old 12-01-2018
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Default Re: Restricted account MC011

If you had a 3 month run it’s probably not a link to old account that got suspended nor your account creation method. Were you selling high risk item(s)?
Did you have returns or cancelled transaction during that time?
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  #7  
Old 12-01-2018
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Default Re: Restricted account MC011

Quote:
Originally Posted by Payelectronica View Post
If you had a 3 month run it’s probably not a link to old account that got suspended nor your account creation method. Were you selling high risk item(s)?
Did you have returns or cancelled transaction during that time?
I sell stickers,are not risk items.... I have cancelled 3 transactions this last week and 1 not received item case. I have added the tracking but the customer don't close it.
Nobody know if can send my bussines info ⊗⊗⊗⊗?
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  #8  
Old 12-02-2018
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Default Re: Restricted account MC011

Quote:
Originally Posted by M1 garand View Post
I sell stickers,are not risk items.... I have cancelled 3 transactions this last week and 1 not received item case. I have added the tracking but the customer don't close it.
Nobody know if can send my bussines info ⊗⊗⊗⊗?
DO IT... THEN LET US KNOW WHAT HAPPENS.
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  #9  
Old 12-02-2018
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Default Re: Restricted account MC011

Quote:
Originally Posted by dealagreeproceed View Post
DO IT... THEN LET US KNOW WHAT HAPPENS.
Have received a new mail.
My account has been restored becouse have sent the requested info.

Now i have 300.000€/month limit sells.

Have 5 days to send my info bussines or they will down the limit to 50.000€/month.

My photoshop it's loading.
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  #10  
Old 12-05-2018
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Default Re: Restricted account MC011

Quote:
Originally Posted by M1 garand View Post
Have received a new mail.
My account has been restored becouse have sent the requested info.

Now i have 300.000€/month limit sells.

Have 5 days to send my info bussines or they will down the limit to 50.000€/month.

My photoshop it's loading.
Lol let me know if this works. I might be using my sisters info for a new stealth account and I feel like the same thing that's happening to you would happen to me.
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  #11  
Old 12-10-2018
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Default Re: Restricted account MC011

Quote:
Originally Posted by xGhostx View Post
Lol let me know if this works. I might be using my sisters info for a new stealth account and I feel like the same thing that's happening to you would happen to me.
Hi mate!
Finally, my account has been reinstated and don't have sent nothing more. This account is working fine and selling and i wont risk it.
I want learn to do many accounts and then, i will try send these fa-- info if get the MC011.
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  #12  
Old 12-10-2018
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Default Re: Restricted account MC011

congratulations!
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  #13  
Old 12-10-2018
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Default Re: Restricted account MC011

Wow! I'm is disbelief because I have rarely heard of anyone getting past the MC011 restriction. It's a very tough restriction to overcome, for sure.

Just take is easy on this account going forward and start building new stealths at the same time.
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  #14  
Old 12-10-2018
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Default Re: Restricted account MC011

Wow good job! And thanks for keeping us updated. Always good to hear success stories.
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  #15  
Old 12-10-2018
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Default Re: Restricted account MC011

Quote:
Originally Posted by nickopedia View Post
Wow! I'm is disbelief because I have rarely heard of anyone getting past the MC011 restriction. It's a very tough restriction to overcome, for sure.

Just take is easy on this account going forward and start building new stealths at the same time.
same. it is usually a bitch to over come
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  #16  
Old 12-10-2018
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Default Re: Restricted account MC011

Quote:
Originally Posted by M1 garand View Post
Hi mate!
Finally, my account has been reinstated and don't have sent nothing more. This account is working fine and selling and i wont risk it.
I want learn to do many accounts and then, i will try send these fa-- info if get the MC011.
Congrats

Welcome to the forum - all the best as you master stealth
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  #17  
Old 12-10-2018
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Default Re: Restricted account MC011

Make more accts. Spread it out so if and when this happens again, all is not lost. Happy to hear you got it back up and running.
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  #18  
Old 12-11-2018
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Default Re: Restricted account MC011

Congrats! Your account is much more solid now.
__________________
"Mark 11.24 Whatsoever ye desire, believe that ye have it, and it is yours"
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  #19  
Old 12-11-2018
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Default Re: Restricted account MC011

OP,

I'm glad you got your account back, I also highly recommend you read the eBay Stealth and create back up accounts for the future.

It'll also help you diversify your accounts so you can sell more and not put all eggs in one basket.
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  #20  
Old 12-11-2018
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Default Re: Restricted account MC011

Thanks to everyone!! And thanks for all tips!!
I'm learning now the eBay Stealth to create more accounts.
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  #21  
Old 12-12-2018
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Default Re: Restricted account MC011

Quote:
Originally Posted by M1 garand View Post
Thanks to everyone!! And thanks for all tips!!
I'm learning now the eBay Stealth to create more accounts.
Can you please tell me where do you get your phake Documents? I am looking for french phake documents
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  #22  
Old 12-16-2018
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Default Re: Restricted account MC011

My accounte is MC036 ��
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