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Old 09-29-2018
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Default MC011 account has been restricted.

Hello everyone.

Ebay asking for ID and utility bill and invoices. I can provide the utility bill and invoices but I didn't use my real info for this account, been up for 4 years. I think I know whey they suspended. Account has not been selling but I sold 2 items, high end designer purses (total over $25K) which I can provide invoices for. Any recommendation?
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Default Re: MC011 account has been restricted.

Also, should I update my profile to match with my ID? The last name is the same.
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Old 09-29-2018
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Default Re: MC011 account has been restricted.

Sorry to hear this happened to you.

Also, welcome to the forum. This might be a good time to familiarize yourself with stealth, and get up and running again. Check out the stealth guide. In it, you will learn how to create as many eBay's as you like and stay under the radar.

The MC011 selling restriction is a Trust & Safety hold. It usually means they don't like what you were selling. Chances are, eBay already has no intention of reinstating you, and is simply asking for your ID to confirm your identity so they can further ban/blacklist you. This is SOP for them.

From personal experience MC011 is nearly impossible to overcome without a solid appeal. You are best advised to put your time and energy into starting new accounts the right way as outlined in the stealth guide instead of wasting more time on trying to get this old account back.
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