Buyer threatens me with paypal case

[vincent_]

Hey everyone,

The buyer insists on return claiming that the measurements I provided in the listing were wrong (we are talking about a jacket here).

I replied him that I'm ready to accept the return if there was any misleading information provided by me. But first, I asked him to take a photo of the jacket with the measuring tape, showing where exactly I did wrong. He took a photo. Without going to the details, it was very clear that he is trying to make it look like my mistake.

I replied him politely that judging from the picture, I don't see any mistake on my end. I also explained him the way I measure shoulders (precisely from seam to seam).

He still insists on the return and now he threatens me with paypal claim. Since I've never dealt with that kind of claims, I don't know what to expect.

What would you suggest here? Is that worth the hustle going through the case? Or I'll most likely lose?

thanks

[yankee]

On a paypal claim, the buyer has to pay return shipping. Once it comes back to you, you issue a refund.

Same as ebay BUT buyer pays return shipping.

[WEI]

Originally Posted by yankee

On a paypal claim, the buyer has to pay return shipping. Once it comes back to you, you issue a refund.

Same as ebay BUT buyer pays return shipping.

This is true.
But i believe you mean the Seller pays the return shipping for eBay.

[agent006140]

The human body is not perfect,you can have the right measurement,but if it does not fit his body,then he cant wear it or wont wear it.
some have a beer belly,some have thunder thigh,some have thick upper arms,thick neck?
you have to accept return and resell it

[phaz0rz]

You should really just accept the return peacefully before this gets escalated further and potentially damages you account. There's no getting around the occasional return.

[vincent_]

After reading all the comments, I decided to accept the return.

thank you all for your inputs.