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UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

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  #1  
Old 03-06-2020
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Default No response after 2500 limit

I've had a few accounts that surpassed the 2500 limit. I sent docs for these, all were OK except one. It has been 3 weeks and there has been no response.

Is this considered a non-pass? Or should I message them somehow? Or keep waiting?
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Old 03-07-2020
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Default Re: No response after 2500 limit

Contact PayPal via live chat or phone. If you don’t, there’s a good chance that nothing will change.
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Old 03-07-2020
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Default Re: No response after 2500 limit

Dont contact them unless imperative.

They don't always respond but you'll find your account is back up and running and not requesting docs anymore.

If you're account isn't up and running as normal, try the Chat first.
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Old 03-07-2020
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Default Re: No response after 2500 limit

For my recent account it took them over 4 weeks to review the doc...
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  #5  
Old 03-07-2020
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Default Re: No response after 2500 limit

Quote:
Originally Posted by maarel View Post
For my recent account it took them over 4 weeks to review the doc...
Sounds about right even though that is a horrible long time
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Old 03-09-2020
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Default Re: No response after 2500 limit

Hey, thanks guys, I sent them a message in Live Chat and got a response 3 days later saying they reviewed the docs and everything was OK. I was a bit worried that they didn't like the docs, but it seems alright. I don't know if pinging them on chat had any effect or not, but it's all good now...
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Old 03-09-2020
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Default Re: No response after 2500 limit

Quote:
Originally Posted by MathProfessor View Post
Hey, thanks guys, I sent them a message in Live Chat and got a response 3 days later saying they reviewed the docs and everything was OK. I was a bit worried that they didn't like the docs, but it seems alright. I don't know if pinging them on chat had any effect or not, but it's all good now...
Congrats man
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Old 03-11-2020
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Default Re: No response after 2500 limit

Quote:
Originally Posted by MathProfessor View Post
Hey, thanks guys, I sent them a message in Live Chat and got a response 3 days later saying they reviewed the docs and everything was OK. I was a bit worried that they didn't like the docs, but it seems alright. I don't know if pinging them on chat had any effect or not, but it's all good now...

What doc's did you send in
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Old 03-11-2020
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Default Re: No response after 2500 limit

Send a polite email and it should get dealt with within 24 hours
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Old 03-14-2020
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Default Re: No response after 2500 limit

Quote:
Originally Posted by assad View Post
What doc's did you send in
Driving licence and utility bill.
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Old 03-14-2020
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Default Re: No response after 2500 limit

where you still able to recieve and withdraw funds during this time?
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Old 03-15-2020
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Default Re: No response after 2500 limit

Quote:
Originally Posted by bigdaz View Post
where you still able to recieve and withdraw funds during this time?
no.

After 1800 EUR they ask for verification but your account still works normally.

After 2500 EUR it stops working, and you can only refund.
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Old 03-18-2020
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Default Re: No response after 2500 limit

Quote:
Originally Posted by MathProfessor View Post
I've had a few accounts that surpassed the 2500 limit. I sent docs for these, all were OK except one. It has been 3 weeks and there has been no response.

Is this considered a non-pass? Or should I message them somehow? Or keep waiting?
Hi

How quick did you reach the 2500 EU limit ?
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  #14  
Old 03-18-2020
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Default Re: No response after 2500 limit

i cant send message, i have same problem and cant lift limit 2500:( please give me advise
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Old 03-19-2020
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Default Re: No response after 2500 limit

Quote:
Originally Posted by awildagainey319 View Post
i cant send message, i have same problem and cant lift limit 2500:( please give me advise
How quick did you receive your 2500 Limit
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  #16  
Old 03-19-2020
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Default Re: No response after 2500 limit

Contact PayPal via live chat..... So as to be sure on the next step to take rather than waiting for an unspecified period.. Who knows? Could be till "thy kingdom come".
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  #17  
Old 03-20-2020
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Default Re: No response after 2500 limit

Quote:
Originally Posted by Zol View Post
Contact PayPal via live chat..... So as to be sure on the next step to take rather than waiting for an unspecified period.. Who knows? Could be till "thy kingdom come".

There is no PayPal live Chat
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  #18  
Old 03-23-2020
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Default Re: No response after 2500 limit

Quote:
Originally Posted by assad View Post
Hi

How quick did you reach the 2500 EU limit ?
I'm not sure what you mean? It happens as quickly as you receive the 2500. Everybody has this limit from day 1. Whenever you have received a total of 2500, you have to verify your account.
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