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eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

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Old 07-16-2021
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Default eBay account suspended before business even opens?

So I'm starting an ecommerce business. Legit stuff. LLC and sales tax registration. I set up an account on ebay as a branch of operations. This would be to sell stuff from a wholesaler or thrift items from my physical community (mostly books and clothes). I tried a trial run of a product to see how it would list and then deleted it. Today I received an email that,

1) "Your eBay account has been permanently suspended because we noticed activity that we believe is a risk to our community."

2) "The safety of our community is a top priority for us, so our decision to permanently suspend your account is final and can’t be appealed. "

and

3) They removed the listing that they were already supposed to delete!

No purchases. No customer complaints. No operations. Business is waiting for license and permits to come in to sell. I was given no steps to rectify any errors. No policy violations given. The test item was from a wholesaler but again, a wholesaler ebay allows.

So, why did they suspend my account? And what recourse do I have? After trying to call eBay I see they have very little help to offer. Should I just give up and use another platform? Or do I have options?
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  #2  
Old 07-16-2021
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Default Re: eBay account suspended before business even opens?

Quote:
Originally Posted by StoreStarter View Post
So I'm starting an ecommerce business. Legit stuff. LLC and sales tax registration. I set up an account on ebay as a branch of operations. This would be to sell stuff from a wholesaler or thrift items from my physical community (mostly books and clothes). I tried a trial run of a product to see how it would list and then deleted it. Today I received an email that,

1) "Your eBay account has been permanently suspended because we noticed activity that we believe is a risk to our community."

2) "The safety of our community is a top priority for us, so our decision to permanently suspend your account is final and can’t be appealed. "

and

3) They removed the listing that they were already supposed to delete!

No purchases. No customer complaints. No operations. Business is waiting for license and permits to come in to sell. I was given no steps to rectify any errors. No policy violations given. The test item was from a wholesaler but again, a wholesaler ebay allows.

So, why did they suspend my account? And what recourse do I have? After trying to call eBay I see they have very little help to offer. Should I just give up and use another platform? Or do I have options?
you can call in and try to reinstate. ebay have been suspending nearly all new accounts , they do not check docs and don't care how legitimate you are. a part of people will be reinstated and the others will remain suspended
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Old 07-16-2021
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Default Re: eBay account suspended before business even opens?

Quote:
Originally Posted by StoreStarter View Post
So I'm starting an ecommerce business. Legit stuff. LLC and sales tax registration. I set up an account on ebay as a branch of operations. This would be to sell stuff from a wholesaler or thrift items from my physical community (mostly books and clothes). I tried a trial run of a product to see how it would list and then deleted it. Today I received an email that,

1) "Your eBay account has been permanently suspended because we noticed activity that we believe is a risk to our community."

2) "The safety of our community is a top priority for us, so our decision to permanently suspend your account is final and can’t be appealed. "

and

3) They removed the listing that they were already supposed to delete!

No purchases. No customer complaints. No operations. Business is waiting for license and permits to come in to sell. I was given no steps to rectify any errors. No policy violations given. The test item was from a wholesaler but again, a wholesaler ebay allows.

So, why did they suspend my account? And what recourse do I have? After trying to call eBay I see they have very little help to offer. Should I just give up and use another platform? Or do I have options?
That's eBay for you.
I'd call them up and see if you can get the account back.

In the mean time, do read the stealth guide so you know the basics of starting new and operations
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  #4  
Old 07-16-2021
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Default Re: eBay account suspended before business even opens?

Quote:
Originally Posted by StoreStarter View Post
So I'm starting an ecommerce business. Legit stuff. LLC and sales tax registration. I set up an account on ebay as a branch of operations. This would be to sell stuff from a wholesaler or thrift items from my physical community (mostly books and clothes). I tried a trial run of a product to see how it would list and then deleted it. Today I received an email that,

1) "Your eBay account has been permanently suspended because we noticed activity that we believe is a risk to our community."

2) "The safety of our community is a top priority for us, so our decision to permanently suspend your account is final and can’t be appealed. "

and

3) They removed the listing that they were already supposed to delete!

No purchases. No customer complaints. No operations. Business is waiting for license and permits to come in to sell. I was given no steps to rectify any errors. No policy violations given. The test item was from a wholesaler but again, a wholesaler ebay allows.

So, why did they suspend my account? And what recourse do I have? After trying to call eBay I see they have very little help to offer. Should I just give up and use another platform? Or do I have options?
call in...worked for me
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  #5  
Old 07-17-2021
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Default Re: eBay account suspended before business even opens?

You need to warm up and mature the acc a bit before posting more than 5 dollar worth of items,

ebay is just the way it is,

Build some history by buying stuff as well,
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  #6  
Old 07-17-2021
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Default Re: eBay account suspended before business even opens?

Welcome to the forum OP - all the best as you master stealth

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  #7  
Old 07-18-2021
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Default Re: eBay account suspended before business even opens?

Welcome to eBay. Company has been run by morons for 20+ years. That’s why Amazon is where it is today. Amazon might be draconian but they have smart people working for them in every single department aside from their seller support lol but even that is intentional.
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  #8  
Old 07-18-2021
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Default Re: eBay account suspended before business even opens?

ebay stock has been nice for past 6 months on the other hand ...
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