"Your payouts are temporarily on hold" - 5 day review?

[r933]

Any idea if this is doomed? First item sold in a few years. I got this yesterday at 2PM, so it's been around 30 hours. UK account, it wasn't a high risk item. I've taken all my other listings down for now.

Worried, not tried calling or emailing etc, just leaving it and hoping for the best.

[vesania]

Usually when I get these, they get suspended afterwards.

Never had a positive outcomes with these retarded messages.

[r933]

Originally Posted by vesania

Usually when I get these, they get suspended afterwards.

Never had a positive outcomes with these retarded messages.

I've had the same experience 2 out of 3 times, but that was 2 years ago or so.

[hotadvice]

its happened to me five times in two weeks,,,just dropped off after 5 days ...i dont even worry about it.The new AI is very sensitive...i think it measures no of newly items listed + sales vs a previous ....so if newly listed items went from 5 listings to 10 listings with sales of 500 pounds as a reference in comparison to 2 listings to 4 listings some days ago...the differential in figures triggers the AI

[r933]

Originally Posted by hotadvice

its happened to me five times in two weeks,,,just dropped off after 5 days ...i dont even worry about it.The new AI is very sensitive...i think it measures no of newly items listed + sales vs a previous ....so if newly listed items went from 5 listings to 10 listings with sales of 500 pounds as a reference in comparison to 2 listings to 4 listings some days ago...the differential in figures triggers the AI

Very good point. Did yours drop off automatically after 5 business days?

From looking at my old accounts that got banned, they got banned after an hour or day etc. I’ve already passed that mark, so hoping it’ll just drop.

[hotadvice]

dont get me wrong ive had it happen once, that it got to the fifth day mark, then i got suspended.However, with these lot, ive made sure the positive feedbacks keep hitting the transactions ive done during that timeframe.its usually an AI doing these automatic checks,and its filtering tru all its programme check lists.So i must imagine, its filtering your feedback, filtering your tracking no to make sure its showing as delivered within that five day time frame.If all checks out, it leaves you alone and goes onto next victim.

If it doesnt check out, goes straight to someones desk for a manual review depending on how bad things look.The AI may have instructions to just suspend it itself.

[vesania]

Originally Posted by hotadvice

its happened to me five times in two weeks,,,just dropped off after 5 days ...i dont even worry about it.The new AI is very sensitive...i think it measures no of newly items listed + sales vs a previous ....so if newly listed items went from 5 listings to 10 listings with sales of 500 pounds as a reference in comparison to 2 listings to 4 listings some days ago...the differential in figures triggers the AI

Tell me about it. Their AI bs when they first started implementing it screwed a lot of people.

BUt normally when I get these, it is 100% because of the bank I attached to it.

If I use a prepaid card bank like Chime, Varo or Venmo, they get that message 2-3 days after.

With other banks like BOA or Chase, nothing. Free and clear.

[hotadvice]

What i can advice

During festive periods or sales periods....put up ur listings.The AI will be toned down during such periods.Its just not possible to keep after so many sellers and listings.Your accounts most likely going to live during such periods so make many sales and listings during that timeframe

[murdered_by_ebay]

if it is first item in a few years it has likely a higher price range?

[r933]

Originally Posted by hotadvice

dont get me wrong ive had it happen once, that it got to the fifth day mark, then i got suspended.However, with these lot, ive made sure the positive feedbacks keep hitting the transactions ive done during that timeframe.its usually an AI doing these automatic checks,and its filtering tru all its programme check lists.So i must imagine, its filtering your feedback, filtering your tracking no to make sure its showing as delivered within that five day time frame.If all checks out, it leaves you alone and goes onto next victim.

If it doesnt check out, goes straight to someones desk for a manual review depending on how bad things look.The AI may have instructions to just suspend it itself.

Did you wait 5 days total, or 5 business days? The annoying thing is, business days takes me to wednesday.

Originally Posted by murdered_by_ebay

if it is first item in a few years it has likely a higher price range?

That is probably what done it, you're right. The bank is a UK high street current account, so that should be fine.

[rsot]

Originally Posted by r933

Did you wait 5 days total, or 5 business days? The annoying thing is, business days takes me to wednesday.

Feels like 5 business days

[hotadvice]

5 days unless bank holidays...ebay is 7 days business days

[sam999]

I've seen this a lot and learnt how to pass it now almost every time.

Take any listings down that aren't 100% legitimate
Close off any open cases or returns, issuing a refund to buyers
If any cases are opened within those 5 days get them closed immediately

Do this AS FAST AS POSSIBLE. This review goes through multiple departments and if you aren't fast enough sometimes you will get suspended before you had a chance to get your account in order.

[yungsc1005]

Any updates??

[james_112233]

I would also add having this limitations like 5 times within 2 months is that if you sell really low value and then really high value items it's that price range that can trigger it. Naturally you will be sending the high value with tracking but the low value on a economy service. The delivery time scale can also trigger it too. Either way I have passed every time touch wood. No further docs or anything needed. They don't even let you know payouts are just released after 5-6 days.

+1 to Sam ...make sure cases are closed etc

[rsot]

8 days have passed for OP - hoping for a solid update

[r933]

All good, cleared after 5 days (not business).

Back to selling with instant payouts!

[rsot]

nice to hear r933 - continue to operate smoothly - never think for a moment that this can't reoccur

[r933]

For sure, I’ll be sure to take it nice and slow.

They’ve now asked for ID, so I’ve sent that in - now we wait again.

EDIT: all good for now.

[r933]

Same hold 3 months on, have a feeling this time there's an MC011 coming.

[stealthymanager]

The account is dead.
Usually after these ''Reviews'' they either reinstate right after or they start asking for documents.
IF they ask for documents, you've received a one way ticket to MC-land.

[aria7]

Post withdrawn.