MC011 What Counts as Valid Proof - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > eBay Discussion! > eBay Suspensions

eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

Reply
 
Thread Tools
  #1  
Old 2 Weeks Ago
Junior Member
 
Join Date: May 2026
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 15%
Longevity: 0%
iTrader: (0)
Default MC011 What Counts as Valid Proof

Ebay hit me with MC011 asking for proof of documentation after selling apple product, I am scared that my real Amazon receipt will not be valid and still get me banned, what kind of receipt should one get "creative" with to pass MC011? Does anyone have history with Amazon, Best Buy receipt for proof of documentation and passing.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 2 Weeks Ago
phaz0rz's Avatar
Executive [VIP]
 
Join Date: Nov 2015
Posts: 11,065
Thanks: 2,141
Thanked 4,076 Times in 3,055 Posts
Activity: 58%
Longevity: 54%
iTrader: (2)
Send a message via ICQ to phaz0rz Send a message via AIM to phaz0rz Send a message via Yahoo to phaz0rz
Default Re: MC011 What Counts as Valid Proof

You're screwed. If it were me I would use Apple receipts without expecting success.
__________________
____________
_______
___
Reply With Quote
The Following User Says Thank You to phaz0rz For This Useful Post:
agent006140 (1 Week Ago)
  #3  
Old 1 Week Ago
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 80,756
Thanks: 6,372
Thanked 9,420 Times in 8,694 Posts
Activity: 93%
Longevity: 85%
iTrader: (7)
Default Re: MC011 What Counts as Valid Proof

Quote:
Originally Posted by agent006140 View Post
Is it really from AMZN or Best buy?
Plenty of Ebay sellers selling used,refurbished APPL products,no problem,they dont even have receipts
OP wrote: "I am scared that my real Amazon receipt will not be valid and still get me banned" - unless incorrect, he wrote real...
Reply With Quote
  #4  
Old 1 Week Ago
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 80,756
Thanks: 6,372
Thanked 9,420 Times in 8,694 Posts
Activity: 93%
Longevity: 85%
iTrader: (7)
Default Re: MC011 What Counts as Valid Proof

mcards0984, any complaints or returns prior to this request?
Reply With Quote
  #5  
Old 1 Week Ago
dsdominators's Avatar
Subscribed [VIP]
 
Join Date: Nov 2025
Posts: 165
Thanks: 29
Thanked 55 Times in 45 Posts
Activity: 25%
Longevity: 2%
iTrader: (0)
Default Re: MC011 What Counts as Valid Proof

You always have a better chance with your real order receipts.
When I get an MC011, I always send them 2 months worth of order invoices downloaded directly from AliExpress. No "creative" work whatsoever.

Invoices,
ID document
Utility Bill - if they do not insist on a bank statement.
If they ask for business registration documents, I explain that I am not business registered yet, but soon will be .

A good polite explanation, and it's 50/50.
If a cool rep reviews you, you will get re-instated.
If a d*ck reviews you, you're screwed.
Reply With Quote
  #6  
Old 1 Week Ago
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 80,756
Thanks: 6,372
Thanked 9,420 Times in 8,694 Posts
Activity: 93%
Longevity: 85%
iTrader: (7)
Default Re: MC011 What Counts as Valid Proof

AliExpress for apple products? Yeesh...feels like just sh**ting self in foot though
Reply With Quote
  #7  
Old 6 Days Ago
Junior Member
Threadstarter  
 
Join Date: May 2026
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 15%
Longevity: 0%
iTrader: (0)
Default Re: MC011 What Counts as Valid Proof

Quote:
Originally Posted by rsot View Post
mcards0984, any complaints or returns prior to this request?
Yeah, one case that was closed in my favor. do you know how long you have to respond to the mc011? I still have not responded
Reply With Quote
  #8  
Old 6 Days Ago
agent006140's Avatar
Senior Member
 
Join Date: Jul 2018
Posts: 14,651
Thanks: 2,102
Thanked 1,310 Times in 1,241 Posts
Activity: 66%
Longevity: 40%
iTrader: (0)
Default Re: MC011 What Counts as Valid Proof

Quote:
Originally Posted by rsot View Post
AliExpress for apple products? Yeesh...feels like just sh**ting self in foot though
Did he say he sells ALI AAPL products?
Reply With Quote
  #9  
Old 6 Days Ago
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 80,756
Thanks: 6,372
Thanked 9,420 Times in 8,694 Posts
Activity: 93%
Longevity: 85%
iTrader: (7)
Default Re: MC011 What Counts as Valid Proof

Quote:
Originally Posted by agent006140 View Post
Did he say he sells ALI AAPL products?
OP said "real amazon receipts"...

mcards0984, feels like you have 30 days maybe 45 tops.
Reply With Quote
  #10  
Old 6 Days Ago
phaz0rz's Avatar
Executive [VIP]
 
Join Date: Nov 2015
Posts: 11,065
Thanks: 2,141
Thanked 4,076 Times in 3,055 Posts
Activity: 58%
Longevity: 54%
iTrader: (2)
Send a message via ICQ to phaz0rz Send a message via AIM to phaz0rz Send a message via Yahoo to phaz0rz
Default Re: MC011 What Counts as Valid Proof

I'm telling you amigo.. only thing that'll pass is what I said the first time. Use a PDF editor.
__________________
____________
_______
___
Reply With Quote
  #11  
Old 5 Days Ago
Junior Member
Threadstarter  
 
Join Date: May 2026
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 15%
Longevity: 0%
iTrader: (0)
Default Re: MC011 What Counts as Valid Proof

Quote:
Originally Posted by phaz0rz View Post
I'm telling you amigo.. only thing that'll pass is what I said the first time. Use a PDF editor.
I did what you said, edited a apple.com receipt, I'm just hesitant to send as I don't think its perfect but I couldn't source a better template.
Reply With Quote
  #12  
Old 5 Days Ago
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 80,756
Thanks: 6,372
Thanked 9,420 Times in 8,694 Posts
Activity: 93%
Longevity: 85%
iTrader: (7)
Default Re: MC011 What Counts as Valid Proof

Quote:
Originally Posted by mcards0984 View Post
I did what you said, edited a apple.com receipt, I'm just hesitant to send as I don't think its perfect but I couldn't source a better template.
Better have a quality check done by member or trustworthy person
Reply With Quote
  #13  
Old 5 Days Ago
phaz0rz's Avatar
Executive [VIP]
 
Join Date: Nov 2015
Posts: 11,065
Thanks: 2,141
Thanked 4,076 Times in 3,055 Posts
Activity: 58%
Longevity: 54%
iTrader: (2)
Send a message via ICQ to phaz0rz Send a message via AIM to phaz0rz Send a message via Yahoo to phaz0rz
Default Re: MC011 What Counts as Valid Proof

Quote:
Originally Posted by mcards0984 View Post
I did what you said, edited a apple.com receipt, I'm just hesitant to send as I don't think its perfect but I couldn't source a better template.

I mean, it's better than sending a copy of a PI from your supplier in Shenzhen.


A few years ago a former partner of mine used a receipt from Apple.com on Amazon. It worked.. somehow.
__________________
____________
_______
___
Reply With Quote
  #14  
Old 4 Days Ago
Junior Member
 
Join Date: Sep 2022
Posts: 51
Thanks: 0
Thanked 12 Times in 10 Posts
Activity: 25%
Longevity: 19%
iTrader: (0)
Default Re: MC011 What Counts as Valid Proof

Quote:
Originally Posted by mcards0984 View Post
Ebay hit me with MC011 asking for proof of documentation after selling apple product, I am scared that my real Amazon receipt will not be valid and still get me banned, what kind of receipt should one get "creative" with to pass MC011? Does anyone have history with Amazon, Best Buy receipt for proof of documentation and passing.
Under NO circumstance use Amazon as a proof of purchase, eBay hates Amazon & they will consider you drop shipping or potential F.

Best thing to do is buy cheap products directly from Apple, modify the invoice to match your goods & account details. No discrepancies.

Print it out and take a clear picture of the invoice, I prefer this than uploading the PDF directly.
Reply With Quote
The Following User Says Thank You to hello1212 For This Useful Post:
blkmarket (3 Days Ago)
  #15  
Old 2 Days Ago
Junior Member
Threadstarter  
 
Join Date: May 2026
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 15%
Longevity: 0%
iTrader: (0)
Default Re: MC011 What Counts as Valid Proof

Quote:
Originally Posted by hello1212 View Post
Under NO circumstance use Amazon as a proof of purchase, eBay hates Amazon & they will consider you drop shipping or potential F.

Best thing to do is buy cheap products directly from Apple, modify the invoice to match your goods & account details. No discrepancies.

Print it out and take a clear picture of the invoice, I prefer this than uploading the PDF directly.
What are the cheapest items that you can buy with serial numbers on the invoice?
Reply With Quote
  #16  
Old 2 Days Ago
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 80,756
Thanks: 6,372
Thanked 9,420 Times in 8,694 Posts
Activity: 93%
Longevity: 85%
iTrader: (7)
Default Re: MC011 What Counts as Valid Proof

Quote:
Originally Posted by mcards0984 View Post
What are the cheapest items that you can buy with serial numbers on the invoice?
Good q - any sub100$ exist with serial numbers? sub 50$?
Reply With Quote
  #17  
Old 2 Days Ago
phaz0rz's Avatar
Executive [VIP]
 
Join Date: Nov 2015
Posts: 11,065
Thanks: 2,141
Thanked 4,076 Times in 3,055 Posts
Activity: 58%
Longevity: 54%
iTrader: (2)
Send a message via ICQ to phaz0rz Send a message via AIM to phaz0rz Send a message via Yahoo to phaz0rz
Default Re: MC011 What Counts as Valid Proof

What were you selling, full blown phake iPhones?


I've never seen serial numbers printed on any receipt or invoice. Imagine an order of 500 USB-C Earpods with serial numbers for each pair listed.
__________________
____________
_______
___
Reply With Quote
  #18  
Old 16 Hours Ago
Senior Member
 
Join Date: Apr 2017
Posts: 708
Thanks: 48
Thanked 81 Times in 67 Posts
Activity: 0%
Longevity: 47%
iTrader: (0)
Default Re: MC011 What Counts as Valid Proof

Quote:
Originally Posted by phaz0rz View Post
What were you selling, full blown phake iPhones?


I've never seen serial numbers printed on any receipt or invoice. Imagine an order of 500 USB-C Earpods with serial numbers for each pair listed.
Lotta retailers doing this nowadays. Apple headphones always have serials, Bose sometimes, Sony's nah, these hold true pretty much any store. MSFT prints serials for pretty much damn near everything. PSVR will print serial depending on store, I believe Best Buy doesnt while Target does. etc etc

This is for DTC obv wholesale would be diff
Reply With Quote
  #19  
Old 8 Hours Ago
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 80,756
Thanks: 6,372
Thanked 9,420 Times in 8,694 Posts
Activity: 93%
Longevity: 85%
iTrader: (7)
Default Re: MC011 What Counts as Valid Proof

True the headphones have serial numbers...hardly sub $100 items I guess - I don't know if retailers print serials on their receipt but if bought from the apple store...quite likely.
Reply With Quote
  #20  
Old 4 Hours Ago
Junior Member
 
Join Date: Sep 2022
Posts: 51
Thanks: 0
Thanked 12 Times in 10 Posts
Activity: 25%
Longevity: 19%
iTrader: (0)
Default Re: MC011 What Counts as Valid Proof

Quote:
Originally Posted by phaz0rz View Post
What were you selling, full blown phake iPhones?


I've never seen serial numbers printed on any receipt or invoice. Imagine an order of 500 USB-C Earpods with serial numbers for each pair listed.
Yeah right, the serials don't need to show on the invoice, only that you match all the items you sold on your eBay account (quantities/models) to the invoice, as well as your name, address, payment method showing etc., with no mistakes on the edits
Reply With Quote
  #21  
Old 2 Minutes Ago
phaz0rz's Avatar
Executive [VIP]
 
Join Date: Nov 2015
Posts: 11,065
Thanks: 2,141
Thanked 4,076 Times in 3,055 Posts
Activity: 58%
Longevity: 54%
iTrader: (2)
Send a message via ICQ to phaz0rz Send a message via AIM to phaz0rz Send a message via Yahoo to phaz0rz
Default Re: MC011 What Counts as Valid Proof

Quote:
Originally Posted by kirkland View Post
Lotta retailers doing this nowadays. Apple headphones always have serials, Bose sometimes, Sony's nah, these hold true pretty much any store. MSFT prints serials for pretty much damn near everything. PSVR will print serial depending on store, I believe Best Buy doesnt while Target does. etc etc

This is for DTC obv wholesale would be diff
That's why I asked if he was selling phones.
I've dabbled in Apple accessories forever but obviously the highest risk items like Airpods are off limits. The things I order come in shipments of a few hundred which is why listing individual serial's on an invoice seemed so ridiculous to me.


@OP - If this limitation you've been hit with is due to selling high dollar Apple knockoffs, you aren't getting the account back.
__________________
____________
_______
___
Reply With Quote
Reply




Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
MC011 What Counts as Valid Proof mcards0984 eBay Discussion! 6 10 Hours Ago 06:54 AM
mc011 proof of purchases MarkLorence eBay Discussion! 30 02-22-2024 03:04 AM
Mc011 asking for proof of purchase sunflower977 eBay Suspensions 23 01-04-2022 05:28 AM
Valid proof of identity and a valid proof of addres semi PayPal Talk 2 03-06-2021 09:05 AM
Stealth PayPal Limited - Funds wont get released untill valid proof of id is received waz1 PayPal Talk 2 10-08-2016 01:30 AM


All times are GMT -5. The time now is 05:13 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Rotating Residential Proxies? Head to IPBurger for Residential Proxies
vBulletin® Copyright ©2000 - 2026, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts