EBay asking for Reciepts of my recent listings. Payouts on hold

[Iron_chin]

Hi guys. Have an issue eBay is asking for receipts which I don’t really have. Most of my stuff is brought on Facebook market place, deals done with fellow people in the trade etc.

They have also asked this which is weird.

“Contact us from the email address(es) associated with your previous eBay account(s) to resolve any open issues with those account(s):”

I had an account which they disallowed from selling previous but it was in my own name and this account is aswell. I had both anoints at the same time.

[phaz0rz]

They've linked your banned account to your active account.


One way to get receipts they will accept is to buy whatever item from the official company that sells it then return once you get it.

[Iron_chin]

My listings are mainly car engines and some car parts. Most of the stuff I buy from eBay market place from people who are breaking the cars for parts. Never really bothered with recipes although I do have bank transfers showing payment s to various people. Would anyone be able to help with making the receipts?

[phaz0rz]

What did your other account get in trouble for?


They're probably just fishing for info

[Iron_chin]

They also asked this

Upload a copy of a recent credit card statement, bank statement, or utility bill. Your name, billing address, and eBay username should be visible and consistent with your eBay account registration information. Make sure your documents are current, valid, and legible.

Does this mean I have to show my bank statement? Including the transactions???

[phaz0rz]

No. That part of their request is just them trying to lock down your personal info.

[Iron_chin]

Originally Posted by phaz0rz

No. That part of their request is just them trying to lock down your personal info.

So I should just send the letterhead part of the bank statement?

[Iron_chin]

Originally Posted by phaz0rz

What did your other account get in trouble for?


They're probably just fishing for info

I had loads of returns during the mail strike and inr, couldn’t provide reciepts and was high risk items iPhones mainly.

[murdered_by_ebay]

what are item prices they are asking about?

[phaz0rz]

Originally Posted by Iron_chin

So I should just send the letterhead part of the bank statement?

If you try to redact parts of the statement, they will reject it.


Something about your selling activity on the new account raised a red flag.

[Iron_chin]

Originally Posted by phaz0rz

If you try to redact parts of the statement, they will reject it.


Something about your selling activity on the new account raised a red flag.

So
I should send statement with all
My transactions showing? It’s a personal account with majority day to day transaction

[phaz0rz]

Yes. They don't care about what you're spending money on.

[agent006140]

Originally Posted by phaz0rz

They've linked your banned account to your active account.


One way to get receipts they will accept is to buy whatever item from the official company that sells it then return once you get it.

They will check the date on the receipt/
since you did pay ,why not show the payment receipt

[phaz0rz]

That can easily be changed. They stated in the first post that the items were purchased through unofficial channels (FB marketplace).

[agent006140]

He was selling iphones,this could be the problem as plenty of ebay sellers find their items in UNOFFICAL CHANNELS such as grandma attic,dumpsters,streets.

[phaz0rz]

No doubt the iPhone related sales are what led to the closure of their first account.


I'm just trying to help the dude get around this restriction they've put on his auto part account.

[james_112233]

A bit of work involved but it can be fixed. You'll just have to put in the effort to save the account. It's all do-able. Give the exactly what they want. They just want to tick the boxes.

[phaz0rz]

Depends on how much trouble they got into with the first account.


The "Contact us from the email address(es) associated with your previous eBay account(s)" line is eBay's way of saying there's now a hard link between the two accounts.

[agent006140]

Contact us from the email address(es) associated with your previous eBay account(s
---what is Ebay trying to accomplish?
It is like you shoplift at TGT,show me what WMT has to say with your shoplifting experience!

[rsot]

The source of your iPhones is likely to cause an issue - where did you get them from?

[Iron_chin]

How do I give receipts for stuff I brought on marketplace or through cash in hand transactions with mates in the trade?

[phaz0rz]

see my first response